Mail Clerk
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Job Location:
El Paso, TX - USA
Yearly Salary:
$ 37193 - 47334
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Summary
Position is located in the Mail/Reproduction Unit Storage/Distribution Division Logistics Services Department El Paso VA Health Care System. Incumbent performs administrative mail support to ensure the effective operation of on-going mail activities. Responsible for the entire mail processing operation to include incoming/outgoing mail & small package shipments & managing the operation to ensure optimal utilization of resources to include cost-containment when possible.
Internal Distribution
- Maintaining vigilance over mailroom employees to assure their compliance with all mailroom policies and procedures including but not limited to those related to mailroom safety and security.
- Receiving all facility mail from external sources (e.g. U.S. Postal Service (USPS); U.S. Parcel Service (UPS); Federal Express (FedEx); etc.
- Receiving and handling of perishable/refrigerated materials urgent and sensitive documents (e.g. Express Mail Priority Mail etc.) varies among the different carriers but generally requires employee signature acknowledging receipt.
- Making special messenger deliveries as required and delivering medical charts to clinics and wards for privileged patients
- Messenger service may be required from to and between any office of the facility at any time and may on occasion require pick up/delivery to points external to the facility e.g. post office.
- Assessing mail pieces to determine the necessity for control and/or date stamping.
- Working to improve efficiency of mailroom distribution locations and delivery points etc.
- Assessing mail addressed to former employees and patients for proper action.
- Reviewing official publications to determine proper routing to affected implementing and/or operational facility elements.
- Assessing all outgoing mail for proper and complete address proper labeling and packaging.
- Authority to refuse mail pieces where packaging labeling endorsements or addressing is so insufficient as to hinder or delay delivery.
- Assessing all outgoing mail pieces to determine the application of special services or use of an alternate carrier e.g. FedEx UPS Roadway OHL etc.
- Selecting the class of service and carrier will normally be made independently by the incumbent.
- Signing receipt for mail piece when required by carrier delivering to the facility.
- Delivering mail piece(s) to addressee within time frame appropriate to the time sensitivity of the mail piece(s) e.g. does the piece require immediate messenger service or may it be delivered during the next regularly scheduled mail delivery.
- Entering date/time of delivery and obtaining signature of addressee or designee.
- Ensuring the person signing for and receiving the mail piece is authorized to accept such deliveries on behalf of the addressee.
- Providing one-on-one education as needed to facility employees on the acceptability of mail pieces classes of mail special mail services and proper addressing and packaging.
- Assessing mail at pick up point to determine acceptability of pieces and instruction provided as necessary.
- Providing timely reproduction services to the entire Medical Center.
- Setting up operating and adjusting the high-speed copier to produce single and multiple page copies.
- Diagnosing equipment malfunctions/operating problems and performing corrective adjustment as necessary.
- Determining the most effective means of reproduction in terms of quantity and types of equipment required for a particular job.
Work Schedule: Monday - Friday 8:00am - 4:45pm
Virtual: This is not a virtual position.
Position Description/PD#: Mail Clerk/PD01029A
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Conditions of employment
- You must be a U.S. Citizen to apply for this job
- To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
- Selective Service Registration is required for males born after 12/31/1959
- Valid drivers license
- Must pass pre-employment physical examination.
- Subject to background/security investigation
- Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
Qualifications
To qualify for this position applicants must meet all requirements by the closing date of this announcement 02/03/2026.
Drivers License Requirement: A current valid state-issued drivers license is required. Note: We cannot accept photographs. Therefore please do not submit a copy of your license with your application package. If an interview is requested you will be required to provide your drivers license for verification purposes.
You may qualify based on your experience and/or education as described below:
- GS-4 General Experience: You must have one year of general experience. General experience is progressively responsible clerical office or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled. This includes knowledge regarding proper address formatting; understanding of mail classes and special mail services; basic understanding of the Privacy Act of Freedom of Information Act requirements as they apply to employee and patient name and address information; ability to utilize a variety of programs to access mail/package reports. OR
- Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed two (2) years of education above high school. This education must have been obtained in an accredited business secretarial or technical school junior college college or university for which high school graduation or the equivalent is the normal prerequisite. One year of full-time undergraduate study is defined as 30 semester hours 45 quarter hours or the equivalent in a college or university or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business secretarial or technical school. (Transcript Required) OR
- Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond one year of high school. (Transcript Required)
- Customer Service
- Computer Skills
- Interpersonal Skills
- Self Management
- Technical Competence
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
For more information on these qualification standards please visit the United States Office of Personnel Managements website at Demands: The position places several physical demands upon the incumbent. Delivery routes require extended walking and traveling both inside and outside between buildings in all types of weather. The incumbent is required to move wheeled postal hampers weighing up to 80 lbs. And individually lift and place parcels weighing up to 50 lbs. and with assistance parcels weighing up to 70 lbs.
Work Environment: Mail distribution/messenger duties are performed within the facilitys buildings and between them and may expose incumbent to inclement weather conditions. Mail processing and reproduction work is generally performed in lighted heated and air conditioned facilities. During equipment operation the incumbent is subject to machine noise paper dust lubricants and fumes for cleaning agents. Safety precautions must be
observed to prevent injury during the operations of the equipment and when lifting packages and boxes.
Education
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges universities schools or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information visit: If your school has changed names or is no longer in existence you must provide this information in your application.
Additional information
Under the Fair Chance to Compete Act the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process visit Human Resources and Administration/Operations Security and Preparedness (HRA/OSP) at The Fair Chance Act.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e. physical or mental) covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position after notification of the adjudication of your request you will receive an email invitation to complete the USA Hire Competency Based Assessments based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
This job opportunity announcement may be used to fill additional vacancies.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice your most recent performance rating and your most recent SF-50 noting current position grade level and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPMs Career Transition Resources website at should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Key Skills
- Archival Standards
- Typing
- Data Entry
- Customer Service
- Computer Skills
- Microsoft Outlook
- Windows
- Office Experience
- 10 Key Calculator
- OSHA
- Microsoft Excel
- Filing
