IT Network Administrator

South Bend, IN - USA

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

Company Description:

Harmony Healthcare IT (HHIT) is a data management firm that moves and stores patients employees and business records for healthcare organizations. To strengthen care delivery and improve lives vital information is preserved and managed by HHIT in a way that keeps it accessible releasable usable interoperable secure and compliant.

HHIT has established core values for the workplace. This helps to maintain a culture of excellence and provides guidance in our daily work.

HHITs core values are:

Do the right thing
Be easy to work with
Exceed expectations
Serve humbly
Never stop improving

Position Summary:

The IT Network Administrator responsibilities include providing outstanding IT support to internal and external customers and maintaining a stable workflow of in-house trouble tickets and IT related projects. This position is an in-person in-office role.

Primary Responsibilities:

Maintains responsibility for the installation troubleshooting and monitoring of networking hardware and software platforms
Conducts network analysis to resolve networking hardware and software issues
Maintains consistent network systems performance to deliver high availability
Responds or assists in Help Desk requests with a goal of first encounter resolution and prevention
Communicates technology related issues in a timely customer focused and escalation appropriate manner
Adherences to SLAs HITRUST compliance standards security protocols and internal governance practices
Leads root cause analysis for major issues involving networking
Assigns and prioritizes tasks on assigned projects
Monitors progress to deliver assignments and project objectives on time
Acts as a point of escalation for technical and operational issues
Participates in on-call rotation
Performs other duties as assigned

Required Skills/Abilities:

Ability to install and maintain computing and networking hardware and software
Ability to understand various operating systems from Linux to Windows Server
Knowledge of various networking protocols and OSI model/framework
Knowledge of networking hardware from network edge to endpoint systems
Knowledge of hybrid networking within cloud platforms (GCP AWS Azure)
Knowledge of Microsoft Office products
Ability to analyze configure and repair various hardware platform types
Ability to solve networking hardware and software problems
Excellent communication skills both written and spoken
Excellent organizational skills and attention to detail
Team player with leadership ability in networking knowledge/skills
Excellent time management skills
Ability to maintain strict confidentiality
Drive to complete project work on time
Ability to effectively prioritize and handle multiple tasks and projects

Education & Experience:

Bachelors degree in information technology or related field or equivalent experience/certifications (Network CCNA AWS/Google etc.)
3 years of direct networking experience in Information Technology
Experience with Cisco Palo Alto or comparable brand networking products/platforms
Experience with VPN networking P2P client cloud platform
Experience with micro segmentation a plus
Cisco ACI platform and/or VMWare networking a plus
Experience within Healthcare Industry preferred
Strong Linux Windows and network administration skills
Knowledge/proficiency in security and regulatory requirements such as HIPAA HITRUST PCI DSS

Other:

Willing and ready to exemplify HHITs core values daily
Responsible for protecting data entrusted to HHIT by customers or other parties through strict adherence to HHITs data security and privacy policies and procedures as well as HIPAA PIPEDA and all other applicable laws.
Speaking and writing English is a requirement for this position
Must be authorized to work in the United States

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer
Must be able to lift 25 pounds or more at times

Required Experience:

Unclear Seniority

Company Description:Harmony Healthcare IT (HHIT) is a data management firm that moves and stores patients employees and business records for healthcare organizations. To strengthen care delivery and improve lives vital information is preserved and managed by HHIT in a way that keeps it accessible re...