VIE Project Management Support Officer

Air Liquide is a world leader in gases technologies and services for industry health and the environment. Our company offers innovative solutions based on continuously improving technologies. We produce air gases such as oxygen nitrogen argon and specialty gases but also other gas solutions such as hydrogen. Our 64500 employees work for our customers in 78 countries. Dynamic and creative. Innovative and lively.

The VIEs mission is to be an active agent of change combining project coordination rigour with
hands-on process and technical implementation support for the NCE CSC transformation.
- Automation & Digital Project Support: Support the development testing deployment and adoption of
key digital transformation initiatives including AI-powered tools and Robotic Process Automation (RPA)
projects ensuring successful integration into the new CSC processes.
- Process Excellence & Standardization: Actively work with country operational teams and Workgroup
Leads to map To-Be processes draft essential operational documentation (e.g. Standard Operating
Procedures - SOPs User Guides) and organize/conduct training sessions.
- Workshop Facilitation & Change Management: Prepare and conduct cross-functional workshops with
operational teams to secure process harmonization gather requirements and drive change adoption.
- KPI Development & Performance Monitoring: Design and implement robust follow-up indicators for
both the project phase and the run phase.
- Project Governance & Planning: Maintain the central NCE CSC Implementation Plan focusing on
managing interdependencies and tracking high-impact milestones.
- Reporting & Transparency: Develop and circulate high-quality weekly/monthly project dashboards and
KPI reports for the NCE Cluster Leadership and Steering Committee.

Are you a MATCH

Masters degree in Business Administration Project Management
Engineering or Finance. A specialization in Business Process
Management or Digital Transformation is a plus.
Hard skils:
: Mastery of Google Slides/PowerPoint for high-impact
communication Data Analytics (Excel Google Sheets)
: Process Mapping/Modeling (Visio Lucidchart...)
Familiarity with Customer Service processes (CSC) Working
experience with project management tools (Smartsheets ...) Data
Visualization Tool (e.g. Power BI) Basic understanding of AI and
RPA
Soft skill:
must have: Structured Communication: Excellent ability to
synthesize information and communicate clearly and concisely to
diverse stakeholders Meticulous Organization Workshop
Facilitation & Leadership: The confidence to lead effective group
sessions.
: Experience in a complex multi-country or highly
matrixed organization Assertiveness with Diplomacy: The
confidence to enforce project standards and deadlines while
maintaining strong relationships Proactive Problem-Solving: An
anticipatory mindset to identify potential risks and dependencies
early.
Fluent in English is must to have

What makes us special Our Benefits

Our Differences make our Performance

At Air Liquide we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees our customers patients community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent both individually and collectively and it helps foster our ability to innovate by living our fundamentals acting for our success and creating an engaging environment in a changing world.