Senior Project Manager
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Job Location:
Monthly Salary:
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
Description
Take TELUS Sales to the Next Level
Our team and what well accomplish together
We are currently seeking a dynamic result-oriented and motivated Sr. Project Mgr to lead a team of professionals that will shape the sales systems and processes which our technicians use this role youll work closely with our enablement partners to reimagine how our technicians process sales support customers and meet our ambitious business outcomes. Based on a strong understanding of our current field team operations and challenges youll prioritize system changes that align to an end-to-end Future Mode of Operations balancing business customer and technician outcomes.
This is an exciting opportunity to be part of a transformational team that drives tangible business outcomes while delivering exceptional customer experiences. This team is reimagining what can be provided by a best in class and trusted technician team and the skys the limit!
What youll do
- Overall program management and transformation of the systems tools and support our technician field teams use driving service penetration improving local customer engagement while maintaining productivity and service quality
- Youll immerse yourself in the technician and customer experience so that you can uncover short term and long term opportunities which youll assess and prioritize for review with our leadership and stakeholders
- Youll be continuously consulting and collaborating with our commerce and enablement teams to shape our technician systems and support experience
- In addition youll project manage a roadmap of enablement & improvement initiatives providing requirements for development teams AND working with our go-to-market primes to rollout changes to field teams and vendors
- Regularly meeting with stakeholders to debrief on successes/opportunities and take action on key gaps and areas of opportunity identified
- Effectively build and manage channel support needs against priorities to ensure optimal impact given limited resources changing competitive landscape
Qualifications
What you bring
- An in-depth understanding of whats critical to the sales journey with a knack for identifying challenges and opportunities
- Experience gathering and prioritizing system and process requirements collaborating with business system analysts developers and user groups
- Known for your ability to bring information forward you are known as a Storyteller who can draw insights from data and make recommendation to senior level audience
- Experience establishing and maintaining cross functional relationships (development teams marketing customer experience technical support)
- Ability to distill complex information into succinct insights & actionable implications to leadership
- Proven analytical/business skills planning and prioritization competencies
- Strong organizational skills ability to prioritize ability to multi-task work under pressure meet deadlines in a timely manner
- Demonstrated financial acumen developing business cases and managing capital development projects
Great-to-haves
- A University degree in Business Finance Engineering or other quantitative discipline
- 5 years of consulting or program management experience
- 3 years of enabling and or supporting a consumer sales channel
- Familiarity or experience with TELUS consumer products and solutions is an asset
Required Experience:
Senior IC
Key Skills
- Business Development
- Project Management Methodology
- Project / Program Management
- PMBOK
- Waterfall
- Wastewater
- Construction Management
- Project Management
- Project Management Software
- Microsoft Project
- Budgeting
- Contracts
About Company
Join our team TELUS Agriculture & Consumer Goods (TAC) is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative t ... View more
