Rental Administrator- Belfast, UK
Share
Job Location:
Monthly Salary:
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
Empowering careers at ARJO
At Arjo we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too
This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.
Job Title: Rental Administrator
Location: Belfast
Hours: 37.5 per week
Job Type: Permanent
Arjo are a Swedish listed global medical technology company with operations in the areas of surgery intensive care infection control care ergonomics and wound care.
We employ more than 15000 talented employees across the globe who deliver innovative products and solutions that contribute to quality enhancement and cost efficiency within healthcare and the life sciences.
We are looking for a Rental Administrator to join our Business Support Department in Belfast. This is an interesting and varied role which will provide administration support for Arjo Rental and Service teams.
Responsibilities:
- To handle inbound telephone calls and any customer correspondence and deal with accordingly to ensure a swift and effective service is provided to our customers
- To allocate deliveries/collections/swop outs/breakdowns appropriately to ensure the most cost effective use of resource
- To process missing data and produce corresponding invoices to ensure the prompt payment for work done. Scanning of all invoices and emailing out to the customer.
- To maintain regular contact with field teams regarding daily work activity location and job status.
- To review incomplete work daily to ensure that work is rescheduled to hit department SLAs
- To provide administration assistance and cover where required within the department and to field staff and to maintain relevant support documentation.
- To liaise with customers engineers and other relevant parties over delays problems or queries to ensure that communication regarding the status of service work is maintained.
- To produce adhoc reports from legacy systems for both internal and external use.
- To update and maintain spreadsheets for customer data.
- To take full ownership of customer complaints.
- To take full ownership for credits.
Essential Skills/Experience:
- Qualifications: Good standard of education including GCSE Maths and English
- Work experience: Preferable to have worked within a similar Customer Service environment
- Previous SAP experience
- The ability to communicate effectively with people at all levels of the organisation
- Be able to work accurately to meet deadlines follow company standards and procedures
- Be able to relay information clearly and accurately ask questions to understand information and have strong listening skills
- Proficient in using Microsoft packages especially Excel
What we will offer in return
You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility return we recognize and value our global employees. You will have our full support training and opportunities for professional development along with competitive package.
Why diversity matters to us
At Arjo we believe in the power of diversity. We strongly encourage applicants from all parts of society which means building a more diverse equitable inclusive and engaging environment not only in the workplace but also within the communities that we serve work in and live in. We achieve this through a culture and mind-set that values the uniqueness of all our people.
Arjois proud to beDisability Confident Committed demonstrating our dedication to inclusive employment practices. If you require any reasonable adjustments for the interview please do request via the application process. We have pledged to theArmed Forces Covenant supporting those who serve or have served in the armed forces. As a member of theMental Health Charter we are committed to promoting mental well-being in the workplace. Additionally we are honoured to be recognized as aGreat Place to Workfor 2025 reflecting our commitment to creating a positive and rewarding workplace for all.
Please be aware that by applying for this role you are giving Arjo permission to store your information.
#LI-BB1
About Arjo
At Arjo we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling medical beds personal hygiene disinfection diagnostics and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 65 years caring for patients and healthcare professionals we are committed to driving healthier outcomes for people facing mobility challenges.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Customer Service
- Organizational skills
- Computer Skills
- Construction Experience
- Generator Repair
- Management Experience
- Microsoft Outlook
- Territory Management
- Operations Management
- Property Management
About Company
At Arjo, we are committed to improve the everyday lives of people affected by reduced mobility and age-related health challenges. Learn more at Arjo. Welcome!
