Platinum Club Host

About the Role

Opera Australia is seeking a warm professional and highly organised Platinum Club Host to deliver an exceptional front-of-house experience for our Platinum Club patrons throughout the Handa Opera on Sydney Harbour season. The Platinum Club Host is required between 27 March and 3 May with employment offered on a casual basis.

This role is ideal for someone who thrives in a fast-paced live performance environment enjoys working with people and takes pride in delivering outstanding customer service particularly to VIP guests and stakeholders.

Key Responsibilities

Deliver exceptional customer service to Platinum Club patrons including VIP guests

Welcome and assist guests on arrival coordinating seating with Catering

Promote and sell dining packages where required

Act as a key point of contact for guest enquiries

Liaise with Site & Venue Operations on venue presentation lighting and music levels

Monitor guest numbers reconcile with Catering and provide nightly reports

Act as a Fire Warden in emergencies (training provided)

Attend staff meetings and follow all Work Health & Safety procedures

Report hazards or incidents and contribute to a safe welcoming environment

About You

Essential Skills & Experience

Proven experience delivering high-level customer service ideally with VIP clientele

Excellent interpersonal and communication skills

Strong organisational skills and attention to detail

Ability to remain calm and professional under pressure

Experience working in front-of-house roles for large-scale events festivals or theatre productions

Understanding of safe work practices

Flexible availability including evenings and weekends

Desirable

Current Senior First Aid Certificate

Experience working in creative or live performance environments

What We Offer

Being Australias National opera company we are committed to fostering a safe and collaborative environment for all. Our values are Curious Creative Collaborative Brave and Inclusive and we are dedicated to supporting your journey at OA.

Strong diversity and inclusion priority

Employee Assistance Program

Discounted private health insurance

Access to salary packaging through SmartSalary

Discounted retail goods through our Swag Rewards platform and other affiliated businesses

Complimentary tickets to select Opera Australia shows

If this sounds like you click Apply to send through your CV and cover letter.

Applications close on 25 February 2025.

For any enquiries about this role please contact our People team at

About Opera Australia

Opera Australia is one of the worlds most celebrated opera companies with an ambition to bring an Australian stamp to telling great stories through music and song and a commitment to develop and nurture new generations of Australian talent on and off the stage.

Opera Australia is the largest and busiest performing arts organisation in Australia with over 800 opera performances a year including opera seasons in Sydney and Melbourne Handa Opera on Sydney Harbour musical theatre opera concerts and a range of other activities. Through its touring arm the Company reaches out to communities in regional Australia and also delivers an extensive program to school students. Opera performances are broadcast and distributed nationally and internationally.

The Company manages the Opera Australia Orchestra and also works in partnership with Orchestra Victoria. The Company works with leading directors and designers and employs a large number of highly skilled people in the areas of scenic construction and painting wardrobe and wig-making stage production and management and administration. Overall the Company plays a vital role in developing and sustaining a specialist skills base in this unique area of the performing arts.

For more about OA please refer to our website: