Manager, Day-to-Day Banking Product Management

Requisition ID: 248879

Join a purpose driven winning team committed to results in an inclusive and high-performing culture.

As the Manager Day to Day Banking Product Management you will be responsible for the development and management of core Day to Day Banking bank accounts associated revenue and expenses. You will manage the tactics and strategies to maximize the financial performance of the business line while driving innovation value and an excellent customer experience.

Is this role right for you In this role you will:

• Champion a customer focused culture throughout your team to deepen client relationships and leverage broader Bank relationships systems and knowledge

• Manage the product line P&L for Day to Day Banking bank accounts delivering revenue from new and existing bank accounts

• Develop design and recommend best in class Day to Day Banking solutions by identifying and evaluating new products product enhancements and opportunities for the product shelf

• Lead communication and product subject matter expertise to channels and teams on Day to Day Banking products

• Support expense management including carving out a marketing budget and working with Finance and all internal and external partners to reduce structural costs

• Partner with Business Analytics to assess product and segment performance as well as develop product strategies to drive continued improvement

• Collaborate across all teams with P&L levers such as Business Analytics Retail Customer Value Retail Performance Payments Products and Digital Paymentsto strategically design and manage products that align to the target customer segments within both the existing Scotiabank customer base and Canadian consumer base

• Partner with the Payments team to develop and manage specific loyalty and rewards program features and benefits aligned with P&L objectives

• Work closely with partners across the Bank including Acquisition and Engagement Marketing Planning and Technology on the execution of new products and product enhancements

• Champion the end-to-end customer experience and related structural costs

• Engage and partner with numerous third parties and suppliers involved in this business

• Leverage and contribute to a high-quality market intelligence program

• Identify short and long term business objectives and critical milestones to achieve them

• Prepare proposals and business cases outlining product concept and business financial rationale

• Work with Analytics teams on creating and managing any product specific dashboard reporting that will allow us to better monitor various performance criteria contributing to ongoing development of new content and ensuring materials are current across channels

• Lead activities in a manner consistent with the Banks risk culture and the relevant risk appetite statement and limits

Do you have the skills that will enable you to succeed in this role Wed love to work with you if you have:

• Post-secondary education in a related field; completion of MBA or Masters is a strong asset

• Previous product management experience preferably in Banking products

• Advanced skillset using Excel and PowerPoint

• Strong business and marketing acumen with a creative approach to product development and differentiation

• Strong communication skills with proven ability to influence and build relationships with key partners

• Ability to monitor market and consumer trends and tailor products accordingly

• Awareness of key business operations risks and environmental factors in the Day to Day Banking product industry including government and regulatory issues

• Excellent long-term planning skills

Whats in it for you

• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
• A competitive compensation and benefits package.
• An organization committed to making a difference in our communities for you and our clients.
• You can expect to be recognized and rewarded for high-performance. Youll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• Youll receive clear transparent criteria to progress in your career.

Working Conditions

• This role is located in our downtown Toronto ON office location. Non-standard hours may be required to meet business objectives.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.

At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.