Estate Services Manager

3 Month Contract With A local Authority

The Estate Services Manager Ground Maintenance will lead and manage a team responsible for high-quality grounds maintenance across a designated area. This includes overseeing estate inspections monitoring service delivery coordinating contractor work (e.g. tree maintenance) and collaborating with other front-line teams to enhance resident satisfaction.

Key Responsibilities

• Lead and manage a team delivering grounds maintenance and where needed support building cleaning services.
  

• Ensure all team members are safe have completed risk assessments and relevant health & safety training and comply with lone working arrangements.
  

• Actively promote and enforce health and safety protocols to maintain a safe working environment.
  

• Respond promptly to enquiries from residents and colleagues regarding service delivery.
  

• Carry out regular estate inspections reporting service issues communal repairs compliance hazards or tenancy management concerns.
  

• Conduct one-to-one meetings with team members address underperformance provide constructive feedback and recognise achievements.
  

• Identify and schedule project work during quieter seasonal months.
  

• Monitor order and maintain sufficient stock of tools equipment and materials for the team.
  

• Ensure all work vehicles comply with the Southern Housing fleet policy.
  

• Ensure machinery is regularly serviced and fit for purpose.
  

• Collaborate with contractors as necessary for specialist works (e.g. tree maintenance).
  

• Carry out any other duties broadly consistent with the role as required.
  

Requirements

• Experience in a ground maintenance environment including health & safety practices risk assessments COSHH compliance and lone working procedures.
  

• Proven leadership experience including recruiting managing training and motivating a team.
  

• Experience in planning and optimising value-for-money service delivery managing resources efficiently.
  

• Strong understanding of customer service principles with the ability to build positive relationships with residents.
  

• Strong problem-solving and proactive mindset.
  

• Excellent communication skills both written and verbal to liaise with team members residents contractors and stakeholders.
  

• Attention to detail for inspections and reporting.
  

• Ability to manage multiple priorities and ensure high service standards.
  

• Full clean manual driving licence.
  

• Relevant health & safety or ground maintenance certifications are desirable but not essential.
  

• Demonstrates Southern Housings HEART values in all actions and decisions.
  

• Shows commitment to Equality Diversity & Inclusion Health & Safety Compliance and the Code of Conduct.
  

• Bi-Weekly Payments
  
• 35 working Hours per Week