Permanent role with a Local Authority
Job Summary:
Herefordshire Council is seeking a motivated and experienced Public Transport Services Manager to lead the development and delivery of an ambitious data-driven public transport network across the county.
The role will focus on improving bus services increasing patronage integrating transport modes (bus rail and community transport) and ensuring rural and urban connectivity.
You will work closely with elected members internal teams transport operators and external partners to shape a modern inclusive and sustainable public transport system.
Key Duties/Accountabilities (Sample):
Lead the strategic planning development and delivery of public transport services across Herefordshire.
Manage relationships with bus operators community transport providers and other key stakeholders.
Develop and implement initiatives to increase bus patronage and improve service reliability and accessibility.
Use data and performance metrics to inform decision-making and service improvements.
Provide effective line management supervision and professional development of staff.
Build and develop a high-performing transport team.
Manage and co-ordinate transport-related projects across multiple service areas.
Work closely with elected members senior officers and wider council teams to raise the profile of public transport.
Ensure services align with local authority policies funding requirements and statutory obligations.
Represent the council in partnership forums and external meetings.
Skills/Experience:
Proven experience working within local government or a similar public sector environment.
Strong understanding of public transport policy bus services and transport networks.
Demonstrable people management and leadership experience.
Excellent stakeholder engagement and partnership-working skills.
Experience of project management and working across organisations.
Ability to work confidently with elected members and senior stakeholders.
Strong analytical skills with experience using data to drive service improvements.
Excellent communication negotiation and influencing skills.
Ability to manage competing priorities and deliver outcomes in a complex environment.
Additional Information:
The closing date: 09/03/2026.
Permanent role 37 hours per week.
Salary:per annum (HC11).
Location: Plough Lane Hereford (hybrid working 2 days in the office).
Generous annual leave Local Government Pension Scheme and flexible working options.
Interview date: 16 February 2026 (online).
Start date: 16 March 2026.
Proven experience working within local government or a similar public sector environment. Strong understanding of public transport policy bus services and transport networks. Demonstrable people management and leadership experience. Excellent stakeholder engagement and partnership-working skills. Experience of project management and working across organisations. Ability to work confidently with elected members and senior stakeholders. Strong analytical skills with experience using data to drive service improvements. Excellent communication negotiation and influencing skills. Ability to manage competing priorities and deliver outcomes in a complex environment.