Duty ManagerLodge Manager
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Salary:
Experience Required:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
job description Lodge manager
Beautiful Lodge Located in the heart of South Africas first UNESCO World Heritage Sitethe Lodge offers immersive safaris private boat cruises full-day beach excursions and close-up wildlife encounters on Lake St Lucias shores providing an extraordinary gateway to the miracle and wonders of iSimangaliso Wetland Park.
The Duty Manager/ Lodge Manager will assist in overseeing the daily operations of a lodging facility ensuring high standards of guest satisfaction. Looking for someone with a hands-on approach to facility maintenance environmental conservation and emergency preparedness.
Core Responsibilities
- Guest Experience: Manage the entire guest journey from arrival to departure. This includes greeting guests handling check-ins/outs resolving complaints promptly and ensuring a personalized "at home" atmosphere.
- Management: Supervise daily activities across all departments including front desk housekeeping food and beverage (F&B) and maintenance.
- Financial Oversight: Manage budgets monitor income and expenses set lodging rates and handle administrative tasks like payroll and invoicing.
- Staff Leadership: Recruit train and mentor staff. This involves scheduling shifts conducting performance appraisals and fostering a positive work culture.
- Property & Maintenance: Ensure the physical facility is well-maintained clean and remote settings this often includes overseeing off-grid power water systems and grounds upkeep
Requirements
Requirements & Qualifications
- Education: A bachelors or associates degree in Hospitality Management Business Administration or a related field is typically preferred.
- Experience: Generally requires 35 years of management experience in high-end (4 or 5-star) hospitality environments. with great people skills
Benefits
Live in with Meals on Duty.
Leave: 7 Days per month
Leave: 7 Days per month
Required Skills:
C
Company Industry
IT Services and IT Consulting
Key Skills
- stock management
- Employee Relations
- Leadership skills
- Data Collection
- Management Experience
- Microsoft Outlook
- Warehouse Management
- Business Management
- Rota Management
- Leadership Experience
- Supervising Experience
- MRP
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