Client Manager (Sustainability)
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
We exist to create positive change for people and the planet. Join us and make a difference too!
Purpose of the position
To conduct audit and training against the requirements of relevant sustainability ESG and other management system/scheme assessments.
To provide expertise produce surveillance and initial audit reports and make recommendations for certification decisions.
To promote the BSI product offering and solutions to our clients with the view of improving their business performance managing risk and Making excellence a habit.
Key responsibilities & accountabilities
Conduct audit and training against relevant sustainability ESG and other management system standards including but not limited to ESG GHG SRA NEA CPA and other sustainabilityrelated schemes and other management systems.
Prepare clear accurate and timely audit reports ensuring clients fully understand audit findings conclusions and required corrective actions.
Make certification recommendations in accordance with BSI policies procedures and defined timelines.
Support the management maintenance and continual improvement of assigned sustainability and management system schemes ensuring alignment with accreditation regulatory and BSI governance requirements. Ensure scheme requirements rules and guidance are correctly interpreted applied and communicated. Contribute to the review and update of scheme documentation processes and technical guidance as required.
Build and maintain effective longterm client relationships acting as a trusted partner and technical expert within the assigned client portfolio.
Identify opportunities to promote BSI products and services contributing to business development and increased client satisfaction.
Work closely with Customer Service and internal teams to ensure accurate client records timely communication and seamless service delivery.
Maintain and continuously develop auditor and trainer competence including standards knowledge sector expertise and required competence codes.
Provide technical support and guidance to clients and internal colleagues as required.
Coach and support colleagues including participation in the induction and development of new auditors and trainers.
Act as a BSI Brand Ambassador demonstrating ethical behaviour professionalism and adherence to company policies and values at all times.
Candidate specification
Qualified Auditor and/or Trainer in sustainability-related standards and schemes such as ISO 14064 1 NEA CPA SRA ISO 50001 and other relevant ESG or sustainability frameworks.
Additional auditing experience in one or more management systems is strongly preferred such as ISO 9001 ISO 14001 ISO 45001 etc.
Working experience in construction chemical engineering semiconductor mechanical engineering electrical industry or other relevant sectors.
Strong understanding of regulatory and industry compliance requirements
Excellent verbal and written communication skills with strong attention to detail
Selfmotivated adaptable and able to manage time and priorities effectively
Able to work under pressure and manage multiple assignments
Collaborative enthusiastic and committed team player
Commercial awareness and customerfocused mindset
Key performance indicators
Demonstration of BSI Brand Ambassador behaviours
Timeliness of E-Report upload
Timeliness of closing CAP and responding to report reviewer comments
Utilization
New competence codes obtained and existing codes maintenance
Driving Force contribution
Client Satisfaction and NPS
About Us
BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society building trust and enhancing lives.
Today BSI partners with more than 77500 clients in 195 countries and engages with a 15000 strong global community of experts industry and consumer groups organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive aerospace built environment food and retail and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity Agility and Collaboration BSI provides organizations with the confidence to grow by partnering with them to tackle societys critical issues from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.
BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
Required Experience:
Manager
Key Skills
- Program Management
- Data Collection
- Environmental Services
- Industrial Cleaning
- Root cause Analysis
- OSHA
- Project Management
- Team Management
- EPA
- Leadership Experience
- EHS
- Manufacturing
About Company
Discover BSI Group United Kingdom, the global leader in standards and certification, helping businesses improve performance and achieve excellence. Accelerating Progress Towards a Sustainable World.
