Client Services Officer

Lane Cove - Australia

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

For this vacancy we strongly encourage applications from Aboriginal and Torres Strait Islander peoples.

About the role:

We are seeking an enthusiastic and motivated Administration officerto join our beautiful Lane Cove office with 60 employees on site. Working with a national administration team to support business is a full time position working Monday Friday.

Your Duties:

Managing Incoming telephone enquiries
Managing bookings and rescheduling for NDIS services
Front of house duties for the office greeting clients & customers
Allocating new referrals to appropriate clinicians based on experience location and skill set
Ownership of site presentation cleanliness and events preparation
Completing site audits as required
Creating and updating electronic records for existing clients
Assisting with reporting as required
Other additional administration duties as required

Role requirements:

Administration and/or reception experience (desired but not essential)
Previous Health knowledge (desired but not essential)
Focus on providing exceptional customer service
Exceptional communication skills with internal & external stakeholders
Exceptional attention to detail organisational and time management skills
Ability to work effectively as part of a team
Willing to undergo a National Police Check
Hold a or be willing to obtain Working with Children or Vulnerable Person check

We also provide:

Equipment and resourcesincluding a laptop mobile phone complete workstation setup and access to an extensive range of online assessments subscriptions templates and tools.
Multi-disciplinary teamapproach working with Behaviour Support Practitioners Psychologists Occupational Therapists Speech Pathologists Physiotherapists and Exercise Physiologists.
Intensive induction program run by our supportive Strategy and Performance team to ensure that you are the best that you can be.
Opportunities for career progression and advancement due to our priority to promote from within first.
Strong and positive reputationwithin our industry so you can work for a provider that you can be proud of.

PleaseClick Applyfor this role and attach your Resume and Covering Letter.

The ORS Group is a multicultural diverse supportive and flexible employer specifically encouraging applications from Aboriginal and Torres Strait Islander Australians people from culturally diverse backgrounds working parents LGBQT and people with disabilities for positions within our company.

Required Experience:

Unclear Seniority

For this vacancy we strongly encourage applications from Aboriginal and Torres Strait Islander peoples.About the role:We are seeking an enthusiastic and motivated Administration officerto join our beautiful Lane Cove office with 60 employees on site. Working with a national administration team to su...