Solution Specialist RPA and Automation

Sofia - Bulgaria

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

About Akkodis:

Akkodis is a global digital engineering company and Smart Industry leader. Our 50000 tech experts across 30 countries combine best-in-class technologies and cross industry knowledge to drive purposeful innovation for a more sustainable tomorrow.

With more than 19 years of experience in Bulgaria we are the most mature Delivery Center of Akkodis. Our over 900 experts deliver technology solutions in IT Software Cloud and Digital fields.

Position Highlights

The Solution Specialist RPA and Automations role is to provide expert technical support platform administration and infrastructure maintenance for the RPA and Automation landscape at Louis Dreyfus Company. The role will work within the Automation/RPA Teams and collaborate closely with Solution Manager RPA developers IT Infrastructure Cloud Cybersecurity and support teams.
The objective is to ensure a stable scalable and secure UiPath Automation environment to own the maintenance and performance of RPA Virtual Machines and to proactively manage platform reliability license allocation and server utilization.

Main responsibilities:

UiPath Platform Administration & Technical Support

Act as the central Level 2 technical support contact for UiPath platform issues (Orchestrator / Automation Cloud / Robots / Integrations).
Diagnose troubleshoot and resolve complex platform VM network and automation environment issues.
Proactively identify and prevent incidents through monitoring alerting and root cause analysis.
Manage UiPath license allocation consumption tracking and optimization of license usage.
Monitor and analyze server and platform utilization including robots queues runtimes Orchestrator workloads and capacity forecasting.

Infrastructure & VM Ownership

Own the full maintenance lifecycle of all RPA Virtual Machines including provisioning upgrading performance tuning resource scaling and compliance with IT security baselines.
Coordinate with Infra for infrastructure changes OS updates and configuration modifications.
Ensure VM stability and cost-effective operation.

Release Deployment & Environment Management

Manage deployment pipelines using Azure DevOps ensuring proper versioning traceability and deployment stability.
Maintain environments (INT/VAL/PROD) including configuration access control robot provisioning folders and credentials.
Collaboration
Work with Solution Manager developers Infra teams to improve solution supportability and platform performance.
Provide guidance to developers on environment configurations debugging logs and platform constraints.

Main requirements:

Hands-on experience (min 23 years of experience) with UiPath Orchestrator / Automation Cloud administration Unattended Robots queues assets runtimes and monitoring.
Experience managing and supporting Windows Server-based RPA VMs including patching OS troubleshooting performance analysis and VM lifecycle ownership.
Experience with Azure DevOps (pipelines repos CI/CD deployment automation) nice to have
Strong debugging capabilities with experience analyzing logs API calls orchestrator events and VM-level diagnostics.
Experience with scripting languages such as PowerShell and Python (for automation diagnostics or AI workflows) - nice to have
Working knowledge of ITIL processes (ServiceNow) (incident problem change management) - nice to have
Bachelors degree in information technology - nice to have

What we offer:

Competitive remuneration package
Referral bonus program
24 days annual paid leave
Additional health insurance (outpatient & hospital medical care dental care coverage of dioptric glasses and more)
Free Psychological Counselling via Green Line and on the spot
Newborn or newly adopted child bonus
Food vouchers - 76.69 EUR/month
Upskilling & reskilling training programs and e-learning hub
Recognition awards
Sports cards (partially covered by the employer) and company sports initiatives
Special company discounts
Various social and charity initiatives

United by our passion for talent and technology we look at the world differently.
The future wont wait its time to make incredible happen. Are you ready

Required Experience:

About Akkodis:Akkodis is a global digital engineering company and Smart Industry leader. Our 50000 tech experts across 30 countries combine best-in-class technologies and cross industry knowledge to drive purposeful innovation for a more sustainable tomorrow.With more than 19 years of experience in ...