Prime Function:
- To supervise all Restaurants Bars In Room Dinning and Banquets to achieve guest satisfaction and organizational profitability through effective utilization of all resources.
- Assist the General Manager and the Executive Chef with the development of new menus and prices.
- Continuously delight the customers by offering trend setting and innovative products and services.
- Ensure to assist the General Manager to supervise and control all outlets in the hotel as per the required standards and also within agreed budgetary limits and parameters of the law.
- Any matter which may affect the interests of Novotel Lucknow Gomti Nagar should be brought to the attention of the Management.
Key Responsibilities:
Food & Beverage Planning
- Assist the General Manager to plan forecast and budget the revenues and costs for department.
- Ensure that the company and statutory hygiene standards are maintained in all areas of the department.
- Assist the General Manager to organize food festivals and also develop guest loyalty and retention programmes.
- Ensure to be fully conversant with all statutory requirements regarding food and beverage operations.
People Management
- Ensure that the team offers professional and courteous service to the guests as per the standards.
- Ensure that the team has been trained for all safety provisions.
- Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
- Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Lucknow Gomti Nagar to ensure maximum cooperation productivity and guest service.
- Achieve guest satisfaction and organizational profitability through effective utilization of all resources.
Financial Management
- Assist the General Manager to ensure that profit margins are maintained agreed costs are not exceeded through effective control systems.
- Prepare and submit in the required format all information necessary for budgeting timeously and accurately.
- Insure that all expenses: food cost beverage cost labour cost and other expenses are within budgetary limits
Operational Management
- Assist with the selection of condiments linens and decors used within department and also with the development of quality control procedures and assure such procedures are followed.
- Co-ordinate work assignments departmental planning and scheduling between General Manager and the Departmental Heads.
- Ensure and maintain high standards of service delivery safety hygiene security discipline and compliance with the organizations policy.
- To provide cost effective and customer focused Food and Beverage service.
- Ensure that the standards of food and beverage meet/exceed expectations.
- Prepare standard menus maintain the required standard of food production and meet agreed budget targets for food margins.
- To ensure that room service orders are executed promptly and that they comply with the required standards.
Managerial Qualities
- Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality followed by honesty integrity ethical behaviour tactfulness openness and cultural awareness;
- Ability to accept responsibility;
- Self confidence motivation drive and tenacity;
- Ability to enhance organizational performance;
- Ability to clearly delegate tasks and responsibilities;
- Ability to think strategically inductively and creatively;
- And the propensity to recognize and acknowledge other peoples ideas.
Qualifications :
Knowledge and Experience
- Diploma in Hospitality Management/Food & Beverage preferred
- Additional certification(s) in Food & Beverage will be an advantage
- Experienced in all aspects of banquet service especially in local function styles
- Minimum 2-3 years of relevant experience in a similar role.
- Excellent reading writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Good working knowledge of MS Excel Word & PowerPoint
Remote Work :
No
Employment Type :
Full-time
Prime Function:To supervise all Restaurants Bars In Room Dinning and Banquets to achieve guest satisfaction and organizational profitability through effective utilization of all resources.Assist the General Manager and the Executive Chef with the development of new menus and prices.Continuously deli...
Prime Function:
- To supervise all Restaurants Bars In Room Dinning and Banquets to achieve guest satisfaction and organizational profitability through effective utilization of all resources.
- Assist the General Manager and the Executive Chef with the development of new menus and prices.
- Continuously delight the customers by offering trend setting and innovative products and services.
- Ensure to assist the General Manager to supervise and control all outlets in the hotel as per the required standards and also within agreed budgetary limits and parameters of the law.
- Any matter which may affect the interests of Novotel Lucknow Gomti Nagar should be brought to the attention of the Management.
Key Responsibilities:
Food & Beverage Planning
- Assist the General Manager to plan forecast and budget the revenues and costs for department.
- Ensure that the company and statutory hygiene standards are maintained in all areas of the department.
- Assist the General Manager to organize food festivals and also develop guest loyalty and retention programmes.
- Ensure to be fully conversant with all statutory requirements regarding food and beverage operations.
People Management
- Ensure that the team offers professional and courteous service to the guests as per the standards.
- Ensure that the team has been trained for all safety provisions.
- Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
- Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Lucknow Gomti Nagar to ensure maximum cooperation productivity and guest service.
- Achieve guest satisfaction and organizational profitability through effective utilization of all resources.
Financial Management
- Assist the General Manager to ensure that profit margins are maintained agreed costs are not exceeded through effective control systems.
- Prepare and submit in the required format all information necessary for budgeting timeously and accurately.
- Insure that all expenses: food cost beverage cost labour cost and other expenses are within budgetary limits
Operational Management
- Assist with the selection of condiments linens and decors used within department and also with the development of quality control procedures and assure such procedures are followed.
- Co-ordinate work assignments departmental planning and scheduling between General Manager and the Departmental Heads.
- Ensure and maintain high standards of service delivery safety hygiene security discipline and compliance with the organizations policy.
- To provide cost effective and customer focused Food and Beverage service.
- Ensure that the standards of food and beverage meet/exceed expectations.
- Prepare standard menus maintain the required standard of food production and meet agreed budget targets for food margins.
- To ensure that room service orders are executed promptly and that they comply with the required standards.
Managerial Qualities
- Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality followed by honesty integrity ethical behaviour tactfulness openness and cultural awareness;
- Ability to accept responsibility;
- Self confidence motivation drive and tenacity;
- Ability to enhance organizational performance;
- Ability to clearly delegate tasks and responsibilities;
- Ability to think strategically inductively and creatively;
- And the propensity to recognize and acknowledge other peoples ideas.
Qualifications :
Knowledge and Experience
- Diploma in Hospitality Management/Food & Beverage preferred
- Additional certification(s) in Food & Beverage will be an advantage
- Experienced in all aspects of banquet service especially in local function styles
- Minimum 2-3 years of relevant experience in a similar role.
- Excellent reading writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Good working knowledge of MS Excel Word & PowerPoint
Remote Work :
No
Employment Type :
Full-time
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