Quick Service Restaurants (QSR) Lead (Full-Time) Eataly Yorkville

This is a fixed-term role with an estimated duration from 02/16/2026-06/30/2026. Please note that there may be the possibility of extension.

Eatalys bustling marketplaces contain a variety of quick service counters featuring coffee and drinks pastries and gelato pizza and focaccia paninis and grab-and-go meal options. The Quick Service Restaurants (QSR) Lead assists with supervising and running the day-to-day operations of the QSR counters. Reports to the QSR General Manager and the QSR Assistant General Manager; supervises QSR Sales Associates and Baristas.

• Maintains a steady leadership presence on the floor interacting with guests team members and vendors to ensure Eatalys operations are running smoothly and high hospitality standards are met
• Trains motivates mentors and organizes team members
• Purchases supplies beverages and equipment per the direction of the QSR General Manager
• Monitors inventory checks orders and distributes supplies as needed throughout the department
• Manages transactions and ensures accurate accounting
• Records shift notes and assists with administrative duties such as scheduling when needed
• Ensures department complies with all quality health safety and sanitation standards
• Documents investigates and resolves guest incidents
• Performs other duties as required or assigned

Qualifications :

• High school graduate or equivalent; post-secondary degree preferred
• 2 years of lead or supervisory experience in food service
• Math skills and ability to handle money accurately
• Strong knowledge of steps of service
• Excellent communication and problem-solving skills
• Knowledge of coffee and coffee production
• Knowledge of Italian cuisine and beverage preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours including standing walking bending and squatting
• Ability to operate equipment such as manual espresso machine drink blender juicer and cash register

Compensation

• Compensation for this role is CAD $20.00 hourly plus tips
• This position has been posted to fill a current vacancy

Additional Information :

• Medical Dental Vision Insurance
• Paid Time Off
• Paid Parental Leave
• RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Companys policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code (e.g. race colour creed (religion) place of origin sex (including pregnancy gender identity) sexual orientation age family status or disability).  Eataly also prohibits harassment of applicants and employees based on any of these prohibited grounds.  Eataly welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further it is Eatalys policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.

Remote Work :

No

Employment Type :

Full-time