Director Global Business Management GTS

HSBC is the worlds leading international trade bank delivering a comprehensive range of trade supply chain and working capital solutions to corporate clients globally. Global Trade Solutions (GTS) is a core strategic capability for HSBC supporting capital-efficient growth deep client relationships and long-term value creation across markets.

We are seeking a Global Business Management Director to play a critical leadership role in shaping and executing the global GTS strategy driving performance strengthening governance and enabling effective delivery across a complex international matrix.

Role Purpose

Reporting to the Global Head of Business Performance this role is accountable for translating GTS strategy into execution. The role ensures clarity of global priorities effective resource allocation strong governance and delivery of strategic initiatives that support sustainable revenue growth cost discipline and organisational effectiveness.

Key Responsibilities

• Strategy & Execution: Lead the development articulation and implementation of the global GTS strategy including priorities targets and strategic initiatives aligned to Group objectives.
• Business Management & Performance: Drive global business management disciplines including planning financial oversight cost control and performance management.
• Operating Model & Transformation: Shape and deliver the GTS target operating model organisation design and transformation initiatives.
• Governance Risk & Control: Ensure effective governance operational risk management and adherence to regulatory compliance and internal control requirements.
• Insights & Decision Support: Provide high-quality timely insights to senior management to support strategic decision-making and investment evaluation.
• Stakeholder Engagement: Partner with senior stakeholders across GTS CIB Finance Risk Compliance HR Marketing and regional leadership teams.
• People & Culture: Lead the GTS people agenda building leadership capability high-performing teams and an inclusive high-engagement culture.
• Thought Leadership: Position GTS as a market leader through internal and external engagement strategic communications and industry participation.

Leadership & Collaboration

• Operate effectively in a global matrix environment influencing across regions and functions without direct authority.
• Drive alignment consistent messaging and execution across diverse markets and stakeholders.

Risk & Control Responsibilities

• Ensure fair treatment of customers and compliance with all applicable laws regulations policies and standards.
• Proactively identify assess and mitigate operational and conduct risks.
• Maintain strong internal controls and ensure timely remediation of audit and regulatory issues.

Knowledge Skills & Experience

• Working knowledge of GTS the trade products and the market dynamics. Understanding of global markets client needs and commercial drivers.

• Proven track record in enterprise-level strategy development and execution including performance management investment prioritisation and delivery of large-scale strategic initiatives.
• Demonstrated success operating in global matrixed organisations influencing senior stakeholders across regions and functions without direct authority.
• Strong commercial financial and governance acumen with experience in business planning cost management and operating within regulated environments.
• Experience leading operating model change organisation design or transformation translating strategy into executable outcomes.
• Exceptional communication judgment and leadership capability with experience advising and challenging senior executives and building high-performing teams.

Being open to different points of view is important for our business and the communities we serve. At HSBC were dedicated to creating diverse and inclusive workplaces - no matter their gender ethnicity disability religion sexual orientation or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

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