Senior COST Engineer Manual and Automation
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Job Location:
Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Thales is a global technology leader trusted by governments institutions and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space cybersecurity and digital identity were driven by a mission to build a future we can all trust.
Present in India since 1953 Thales is headquartered in Noida and has other operational offices and sites spread across Delhi Gurugram Bengaluru and Mumbai among others. Over 2200 employees are working with Thales and its joint ventures in India. Since the beginning Thales has been playing an essential role in Indias growth story by sharing its technologies and expertise in Defence Aerospace and Cyber & Digital sectors. Thales has two engineering competence centres in India - one in Noida focused on Cyber & Digital business while the one in Bengaluru focuses on hardware software and systems engineering capabilities for both the civil and defence sectors serving global needs. The Group has also established an MRO (Maintenance Repair & Overhaul) facility in Gurugram to provide comprehensive avionics maintenance and repair services to Indian airlines and support the growth of the local aviation industry.Thalesis looking for aSeniorCustomer Oriented Scenario Testing (COST)to join our Application Security WAF team.
As COST Engineer you will investigate troubleshoot reproduce complex field issues and escalations on VM & HW and take ownership for E2E customers scenario testing and leading our BETA testing with customers directly.
This will be thejobfor you if you like diving into tricky problems finding workable solutions and enjoy gaining a deep knowledge of the product youre working onandlead beta of new features with customers
Additionally you will be working to improve the quality of our platform and product by designing and executing tests on different deployments.
This position serves as a middle layer supporting our customers with quick and effective solutions while simultaneously interfacing with our development team to find the right fix for issues and provide valuable feedback to the team.
We are looking forsomeonewho brings a continuous growth mindset with a strong drive for learning and self-improvement and who operates with trust and accountability.
The ideal candidate shows genuine care for customers teammates and product quality approaching challenges with empathy and responsibility.
Responsibilities:
Troubleshoot and Reproduce complex field issues
Direct clients through issue resolution including customer meetings status reports and updates
Maintain escalation lab for common customers scenario (HW VM and Cloud)
Develop customers scenario testing flows write test plans execute and analysis
Lead new features in BETA testing with customers
Identify propose and enforce escalation process improvements
Be able to adopt new test technologies tools analysis and infrastructure
Share field issues analysis and customer feedback to RnD
Foster close interface with customers Support PM and account teams
Required Qualifications:
Senior Security or Networking productsTier 2 Support At least 5 years- MUST
CCNA OR CCNP certification - MUST
Strong analytical diagnostic and problem-solving skills with ability to work independently - MUST
Automation & DevOps Skills (Python Docker Jenkins VMware Git ) - MUST
Excellent English communication skill (speak and write) and good Customer relation experience - MUST
Experience inreproducing complex networking and HTTP/SSL Scenario in Lab - MUST
Deep understanding of HTTP/SSL protocols Networking and Linux
Manual QA experience
Knowledge of OWASP Top 10 Kali Linux Penetration testing experience & security certification
Hands-on with Hardware VM and cloud platforms
Basic scripting experience (Bash Python)
Basic understanding of AI concepts and their practical applications
Willingness to travel to customer sites (not often)
At Thales were committed to fostering a workplace where respect trust collaboration and passion drive everything we do. Here youll feel empowered to bring your best self thrive in a supportive culture and love the work you do. Join us and be part of a team reimagining technology to create solutions that truly make a difference for a safer greener and more inclusive world.
Required Experience:
Senior IC
Key Skills
- Continuous Integration
- APIs
- Jenkins
- Junit
- Distributed Control Systems
- Testng
- GAMP
- Test Automation
- CI/CD
- Cucumber
- Programmable Logic Controllers
- Selenium
About Company
In all critical environments - air, land, sea, space and cyberspace - decision-makers, operators, crews and members of our armed services and security forces are faced with millions of important decisions every day. It is in supporting these people that Thales in the United States ha ... View more
