Engineer- SRE DevOps

dunnhumby is the global leader in Customer Data Science partnering with the worlds most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight advanced technology and close collaboration to help our clients grow innovate and deliver measurable value for their customers.

dunnhumby employs nearly 2500 experts in offices throughout Europe Asia Africa and the Americas working for transformative iconic brands such as Tesco Coca-Cola Nestlé Unileverand Metro.

Tesco Media is building a world-class self-serve B2B advertising platform that enables retailers and brands to plan activate and measure omnichannel retail media campaigns

Retail Media is transforming how advertisers connect with consumers through personalized and targeted campaigns across retailers digital and physical touchpoints. Retail Media Measurement plays a pivotal role in ensuring the effectiveness of these campaigns driving value for advertisers retailers and consumers alike

Key Responsibilities

• Implement monitoring logging and tracing for applications services and infrastructure.
• Build dashboards and alerts to monitor system health and performance.
• Support production systems and participate in incident response activities.
• Troubleshoot operational issues using logs metrics and system diagnostics.
• Work with engineering teams to onboard services into monitoring platforms.
• Assist in defining alert thresholds and reducing unnecessary alert noise.
• Maintain monitoring configurations and ensure operational documentation is up to date.
• Support post-incident reviews and implement improvements in monitoring coverage.
• Automate routine operational tasks where possible.

Required Experience

• 35 years of experience in infrastructure operations monitoring or Site Reliability Engineering.
• Experience working with Infrastructure as Code tools such as Terraform.
• Familiarity with cloud platforms such as GCP or Azure.
• Understanding of APIs service monitoring and system logs.
• Experience supporting production environments and incident response processes.
• Strong written and verbal communication skills with the ability to collaborate across teams.

Preferred Experience

• Experience with observability tools such as Grafana Prometheus Splunk or New Relic.
  
  
• Experience supporting distributed systems or microservices.
• Exposure to automation or scripting for operational tasks.
• Experience working in Media SaaS or streaming environments.

What you can expect from us

We wont just meet your expectations. Well defy them. So youll enjoy the comprehensive rewards package youd expect from a leading technology company. But also a degree of personal flexibility you might not expect. Plus thoughtful perks like flexible working hours and your birthday off.

Youll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble small-business feel that gives you the freedom to play experiment and learn.

And we dont just talk about diversity and inclusion. We live it every day with thriving networks including dh Gender Equality Network dh Proud dh Family dh One dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.

Our approach to Flexible Working

At dunnhumby we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others so if this is important to you please raise this with your recruiter as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)