Manager, Field Application Scientists, Discovery, West Region
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Job Location:
Bannockburn, IL - USA
Monthly Salary:
$ 93800 - 140675
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Work Schedule
Standard (Mon-Fri)Environmental Conditions
Laboratory Setting Loud Noises (Equipment/Machinery) Some degree of PPE (Personal Protective Equipment) required (safety glasses gowning gloves lab coat ear plugs etc.) Various outside weather conditions Will work with hazardous/toxic materialsJob Description
Manager Field Application Scientists Discovery West Region
R-
Field based role must be willing to travel
As part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds toughest challenges like protecting the environment making sure our food is safe or helping find cures for cancer.
The Manager of the Discovery Field Application Scientist Team (West Region) will have responsibility for delivering outstanding pre- and post-sales support to our North America customer base in the Omics (primarily proteomics metabolomics & lipidomics) markets. Primary responsibility will be the support of liquid chromatography and mass spectrometry customers with additional responsibility for related technologies (e.g. ion chromatography sample preparation chromatography consumables etc.). The successful candidate will build a diverse team of specialists and empower them to address customer problems creatively. The ability to connect successfully with a wide variety of groups both across Thermo Fisher Scientific (sales vertical marketing product support etc.) and within the larger team of sales support managers is key to success in this role.
What will you do
- Build new customer advocates from newly completed sales.
- Deepen and broaden Thermo Fisher Scientifics customer relationships with key academic and industry leaders.
- Own responsibility for all pre- and post-sales activities in managed region for products and applications supported by the team in alignment with internal stake holders
- Build a multifaceted flexible team environment that allows for creative problem solving.
- Actively work with the team to build relationships within the company and to continually improve skills of team members for future career growth.
- Identify individual or group training needs and coordinate appropriate and timely training.
- Communicate market intelligence and voice of customer (VOC) information obtained during customer interactions to Director Applications AMER Vertical Marketing and Product Management
- Plan and participate in user meeting events.
- Manage timely execution of all pre- and post-sales activities and report on all aspects of team activities
- Ensure compliance with all Thermo Fisher Scientific internal and external processes and values
- Track and report team relevant key performance indicators.
- Monitor team operating expenses to ensure compliance with established budgets.
- Ability to travel a minimum of 50% will be required.
- Demonstrate Role Model Leader characteristics
- Embody the 4-I values
- Delight customers
- Communicate openly and honestly
- Focus on growth
- Champion employee development
How will you get here
- Masters or PhD in a relevant field
- Minimum of 5 years of related work experience
- Strong experience in discovery liquid chromatography mass spectrometry techniques.
Knowledge Skills Abilities
- Proven record of analytical and problem-solving skills must be demonstrated.
- Outstanding written and oral communication skills.
- Demonstrate Thermo Fisher Scientific values - Integrity Intensity Innovation and Involvement.
Compensation and Benefits
The salary range estimated for this position based in Illinois is $93800.00$140675.00.This position may also be eligible to receive a variable annual bonus based on company team and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on which includes:
A choice of national medical and dental plans and a national vision plan including health incentive programs
Employee assistance and family support programs including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO) 10 paid holidays annually paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave) accident and life insurance and short- and long-term disability in accordance with company policy
Retirement and savings programs such as our competitive 401(k) U.S. retirement savings plan
Employees Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits please visit: Experience:
Manager
Key Skills
- Laboratory Experience
- ADAS
- LAN
- Debugging
- Technical Writing
- Product Demos
- Customer Support
- Automotive Diagnostics
- Cloud Architecture
- Spectroscopy
- System Administration
- Unity
About Company
Electron microscopes reveal hidden wonders that are smaller than the human eye can see. They fire electrons and create images, magnifying micrometer and nanometer structures by up to ten million times, providing a spectacular level of detail, even allowing researchers to view single a ... View more
