Patient Access Representative-Imaging

Community Focused. Care Driven.

Join Southcoast Health where your future is as promising as the care we provide. Our commitment to each other our patients and our community is more than a mission - its our way of life and youll be at the heart of it.

Southcoast Health is a not-for-profit charitable health system with multiple hospitals clinics and facilities throughout Southeastern Massachusetts and Rhode Island.

Nestled in local communities Southcoast Health provides inclusive ethical workplaces where our highly skilled caregivers offer world-class comprehensive healthcare close to home.

Find out for yourself why Southcoast Health has been voted Best Place to Work for 7 years in a row!

We are searching for a talented Patient Access Representative - Imaging

*$1500 new hire sign-on bonus for this position. (rehires termed more than 1 year also eligible)*

Hours: 24 flex 40hrs

Shift: Day/Evening shift 3:00pm - 8:00pm and/or 11:30am - 8:00pm with 7:00am - 3:30pm coverage on every fifth weekend

Location: Tobey Hospital - Wareham MA

A career at Southcoast Health offers you:

• A culture of well-being that embraces respects and celebrates the rich diversity of one another and the communities we serve

• Competitive pay and comprehensive benefits package

• Generous Earned Time Off Package**

• Employee Wellbeing Program

• 403B Retirement Plan with company match

• Tuition assistance / Federal Loan Forgiveness programs

• Professional growth opportunities and customized leadership training

**Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Under the general supervision of the Manager/Office Coordinator or designee perform all patient access duties to facilitate appropriate billing and optimal reimbursement to the organization in accordance with various external regulations. Responsible for transcribing orders scheduling appointments advanced registration functions co-pay collection and maintain work lists and work queues. Perform a wide variety of reception duties including image access functions as part of the film library.

• Associates Degree plus additional specialized training (film library) or equivalent knowledge and experience required.
• Medical Terminology Certificate desired.
• Excellent customer service telephone skills and etiquette required.
• Strong computer skills including proficiency with medical based programs.
• Experience with electronic medical record hospital patient registration systems business office machines and handling cash required.
• Prior work experience in a hospital or medical office practice setting in patient access patient accounts or customer service preferred.
• Microsoft Office desired.
• Over three years related health care experience preferred concentrating in radiology.
• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired

Compensation: Pay rate will be determined based on level of experience.