Resort Manager Algarve
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Were looking for an experienced Managerto lead our airport operations in Algarve Portugal where youll play a pivotal part in creating seamless memorable holiday experiences for our customers.
AsManageryoull oversee a team ofAirport Team Leaderseach managing their own group ofAirport Representativesensuring smooth day-to-day operations and outstanding service delivery. Collaboration is key in the role youll work closely with both our Resort Team as well as internal teams and external partners to drive excellence across the airport and resort operations.
Youll take full ownership of airport team performance using Management Information (MI) reportsand digital tools to monitor results identify opportunities for improvement and implement effective action plans. This is a leadership role that combines operational expertise and understanding people management and a passion for delivering exceptional customer experiences.
What will you do in the role
Reporting directly to aRegional Managerbased remotely you will have significant input into planning budgeting and delivering the Jet2holidays serviceacross Faro Airport driving strong performance and exceptional results within the operations.
Were looking for someone who can demonstrate ability and experience in:
What skills and experience will I need
Prior experience inTour Operationspeople management within a Holiday operations environment and a strong background inleading operational teams.Rather than simply owning decisions youll contribute toshaping outcomes using your proven ability to deliver results and managebudgetseffectively.
Youll be a provenconfident communicatorand skilled in building relationships withstakeholders.Your ability to interpretdata and MIcombined with solid IT literacy will help you influence decisions and drive improvements should be of a high level.
As this role is offered on a local employment contract you must already hold the full right-to-work documentation for Portugal and afull and valid driving licence and access to your own carare essential. Business travel expenses will be reimbursed.
We look forward to your application & the growing your career withJet2holidays!
AsManageryoull oversee a team ofAirport Team Leaderseach managing their own group ofAirport Representativesensuring smooth day-to-day operations and outstanding service delivery. Collaboration is key in the role youll work closely with both our Resort Team as well as internal teams and external partners to drive excellence across the airport and resort operations.
Youll take full ownership of airport team performance using Management Information (MI) reportsand digital tools to monitor results identify opportunities for improvement and implement effective action plans. This is a leadership role that combines operational expertise and understanding people management and a passion for delivering exceptional customer experiences.
What will you do in the role
Reporting directly to aRegional Managerbased remotely you will have significant input into planning budgeting and delivering the Jet2holidays serviceacross Faro Airport driving strong performance and exceptional results within the operations.
Were looking for someone who can demonstrate ability and experience in:
- Collaboration with local agents transfer providers airport authorities and senior UK stakeholders to achieve KPIs ensuring compliance with company policies procedures and service level agreements.
- Managing costseffectively whilst delivering against budget andcustomer service metrics.
- Leading operational resilience playing a pivotal role in disruption management and customer escalations.
- Developing and inspiring your teamthrough scheduled in-person and virtual meetings training sessions and monthly 1:1 performance and welfare reviews.
- Driving strategic decisionsusing MI reports trend analysis and your local destination expertise to identify opportunities and implement improvements.
- Monitoring and reporting on operational challenges impacting the customer experience such as disruption local events or industrial action.
- Leading by example demonstrating role-model behaviours and living our company values in every aspect of your role.
What skills and experience will I need
Prior experience inTour Operationspeople management within a Holiday operations environment and a strong background inleading operational teams.Rather than simply owning decisions youll contribute toshaping outcomes using your proven ability to deliver results and managebudgetseffectively.
Youll be a provenconfident communicatorand skilled in building relationships withstakeholders.Your ability to interpretdata and MIcombined with solid IT literacy will help you influence decisions and drive improvements should be of a high level.
As this role is offered on a local employment contract you must already hold the full right-to-work documentation for Portugal and afull and valid driving licence and access to your own carare essential. Business travel expenses will be reimbursed.
We look forward to your application & the growing your career withJet2holidays!
Required Experience:
Manager
Key Skills
- Veterinary Experience
- Hotel Experience
- Hospitality Experience
- Cost Management
- Management Experience
- Conflict Management
- Housekeeping Management
- Property Maintenance
- Hotel Management
- Financial Report Interpretation
- P&L Management
- Supervising Experience
About Company
If you would like to join an exciting, fast paced and dynamic business then a career with Jet2.com or Jet2holidays could be the right move for you! Jet2.com is a fast growing and successful leisure Airline which has grown significantly. This growth has been fuelled by our colleagues w ... View more
