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Scheduled Weekly Hours:

Emplify Health by Gundersen is seeking a skilled and service driven Medical Communications Specialist to join our team! In this role you will support medical communications operations by dispatching ground and air medical transport coordinating with internal and external partners and facilitating patient transfer communications. Youll play an essential role in supporting safe efficient patient movement across the region!

Whats Available:

• .9 FTE (36 hours weekly) full-time benefit eligible

• Schedule: three 12-hour shifts a week 6:00am - 6:00pm every 3rd weekend availability required

• Location: La Crosse WI

• Starting pay of $19.68 more for experience

• Shift differentials: PM Shift $1.00 Night Shift $2.00 Weekend $1.50

What Youll Do:

• Receive and manage emergency and non-emergency transport requests; dispatch appropriate ground or air medical resources based on established protocols.

• Monitor public safety and EMS activity in the region and coordinate with 911 centers and external agencies as needed.

• Facilitate communication transfers consults and referrals between providers and clinicians.

• Train new staff collaborate with internal teams and serve as a knowledgeable resource for patient flow and transfer processes.

• Assist with patient logistics scheduling support and system communication to ensure coordinated and timely care.

What Youll Need:

• High School Diploma or equivalency

• 1 year of experience using multiline phones radio dispatch equipment or computer aided dispatching systems

• Emergency Medical Dispatcher (EMD) certification within one year of hire

What Youll Get:

• Unlimited potential at one of the leading health systems in the Midwest

• A supportive work environment where you are valued and appreciated

• Generous Benefits Package (Medical Dental Life Insurance HSA/FSA)

• Substantial Retirement Contribution (401k & Base Contribution)

• Work/Life Balance

• Tuition Reimbursement Program

• Professional Development Opportunities and access to our Career Development Center

Emplify Health is comprised of two of the Midwests most respected healthcare systems Bellin Health and Gundersen Health System. Once neighbors we are now partners united in our mission to provide exceptional care to our communities. As a not-for-profit patient-centered healthcare network we have headquarters in Green Bay and La Crosse Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics serving 67 cities and rural communities across Wisconsin Iowa Minnesota and Michigans Upper Peninsula. With over 4500 dedicated nurses and providers we are committed to delivering primary specialty and emergency care along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.

If you need assistance with any portion of the application or have questions about the position please contact or call .

We inspire your best life by relentlessly caring learning and innovating. This is our purpose. Together with our values belonging respect excellence accountability teamwork and humility our pillars set our foundation and our future.

Equal Opportunity Employer