Sr. Engagement Manager, AI Solutions Delivery

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Were obsessed with making hard work pay off for our people our customers and the world around us. As a Fortune 500 company and a leading AI platform for managing people money and agents were shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join youll feel it. Not just in the products we build but in how we show up for each other. Our culture is rooted in integrity empathy and shared enthusiasm. Were in this together tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether youre building smarter solutions supporting customers or creating a space where everyone belongs youll do meaningful work with Workmates whove got your return well give you the trust to take risks the tools to grow the skills to develop and the support of a company invested in you for the long haul. So if you want to inspire a brighter work day for everyone including yourself youve found a match in Workday and we hope to be a match for you too.

About the Team

About the Role

This experienced Sr. Engagement Manager AI Solutions Delivery will be an expert in leading Workdays AI solution deployments across our expanding portfolio including HiredScore Evisort and other AI-enabled capabilities. This leader will apply and continuously evolve the Workday AI Delivery Framework ensuring customers achieve measurable value through safe scalable and ethical AI adoption.

You will lead complex multiple concurrent AI deployments that require close orchestration across Delivery and Consulting Product and Data Science teams including collaboration with Technical Implementation Managers. Youll play a key role in maturing how Workday delivers AI resolving complex delivery challenges and driving delivery excellence across AI solutions.

You will be accountable for implementation outcomes project quality and profitability developing key delivery artifacts and maintaining alignment with Workdays AI deployment standards. Youll also partner with customer project managers and executive sponsors to ensure clarity alignment and business value realization throughout delivery.

As an Engagement Manager you will further provide guidance and direction to both the internal pod teams for Workday-primed projects as well as Workday Deployment Partners helping to ensure consistency and quality across AI solution implementations.

What Youll Be Doing

• Lead one or more AI solution deployments concurrently including Workday AI products and acquired solutions (e.g. HiredScore Evisort)

• Own end-to-end delivery execution ensuring on-time on-budget and high-quality implementations aligned to the AI Delivery Framework

• Partner with Consulting Product and Customer AI teams to triage and resolve issues related to model performance data quality and AI governance

• Present at Executive Steering Committees providing transparency on AI risks model outcomes and adoption progress

• Support pre-sales activities as requested helping shape delivery approaches and Statements of Work for AI-enabled opportunities

• Coach and mentor Workday and partner resources in AI deployment practices data literacy and model lifecycle management

• Contribute to the ongoing evolution of the Workday AI Delivery Framework by bringing field learnings to refine methodology tools and best practices

• Facilitate the transition from deployment to steady-state operations ensuring a seamless handoff to the CSM and Workday Support teams

About You

Basic Qualifications

• 8 years experience leading data-driven solution implementations (FIN and/or HCM deployments) with demonstrable experience in AI-enabled or data-centric transformation initiatives involving model deployment data integration or ML-based automation technology

• 6 years proven ability to manage cross-functional SaaS delivery spanning Product and Implementation teams with measurable skills in program governance risk management and stakeholder alignment

• 6 years engaging with executive stakeholders to translate technical outcomes into business value with the ability to build trust and drive clarity across diverse stakeholder groups

• 6 years developing teams mentoring others and leading through ambiguity with prior consulting experience with SaaS enterprise clients or within complex product organizations

Other Qualifications

• Project Management Certification

• Understanding of with AI and ML concepts such as data quality model training/inference bias monitoring and ethical AI principles

• Passion for shaping the future of responsible human-centered AI adoption within enterprise delivery

• Global complex deployment experience

• PMP PgMP ACP SCRUM Maser certification a plus

• Ability to support a global customers across multiple time zones

• Excellent communication and negotiation skills

• Willingness and ability to travel internationally as required.

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidates compensation offer will be based on multiple factors including but not limited to geography experience skills job duties and business need among other things. For more information regarding Workdays comprehensive benefits please click here.

Our Approach to Flexible Work

With Flex Work were combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections maintain a strong community and do their best work. We know that flexibility can take shape in many ways so rather than a number of required days in-office each week we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers prospects and partners (depending on role). This means youll have the freedom to create a flexible schedule that caters to your business team and personal needs while being intentional to make the most of time spent together. Those in our remote home office roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

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