Senior Associate Director, Undergraduate Admissions and Outreach

Senior Associate Director Undergraduate Admissions and Outreach

The University of Southern California Marshall School of Business seeks a self-motivated high-energy admissions professional to serve as Senior Associate Director Undergraduate Admissions & Outreach with a functional emphasis on strategy marketing communications and early outreach.

As the universitys largest enrolled undergraduate degree program Marshall advances its academic mission through the intentional enrollment of talented engaged and globally minded students. The Office of Undergraduate Admissions & Outreach serves as a strategic steward of Marshalls undergraduate enrollment integrating student-centered recruitment with data-informed enrollment management in close partnership with USCs Enrollment Services Division.

This senior role is designed for a deep generalist admissions leader who brings strong college counseling instincts analytical judgment and systems fluency while coordinating marketing communications and early outreach initiatives that inform student decision-making and shape the entering class.

About the Office

The Marshall School of Business Office of Undergraduate Admissions & Outreach in partnership with USCs Enrollment Services Division delivers comprehensive recruitment and outreach services for the Accounting and Business Administration degree programs. All formal admissions decisions are coordinated and communicated by USCs Enrollment Services Division.

Marshall receives more than 30000 undergraduate inquiries and 16000 applications annually enrolling first-year and transfer students from diverse educational pathways. The office is recognized for its innovative student-centered approach including the launch of a Marshall Early Decision pilot reflecting a commitment to transparency access and intentional enrollment planning.

Position Overview

The Senior Associate Director is a senior member of the Undergraduate Admissions & Outreach leadership team contributing broadly across recruitment outreach and enrollment strategy while providing functional coordination of marketing communications and early outreach initiatives.

The Senior Associate Director engages directly with prospective students families and counselors; supports recruitment across first-year transfer and continuing student populations and participates in shared office coverage during peak cycles.The role is fully embedded within a generalist admissions model and works in close partnership with the Assistant Dean to shape recruitment strategy enrollment priorities and program-level initiatives aligned with Marshalls academic mission.

In collaboration with faculty leadership and USC Enrollment Services the Senior Associate Director contributes to program-specific applicant evaluation selection processes and enrollment planning for Marshall-administered and specialized undergraduate programs. Marketing communications and program production are approached as strategic levers to inform student choice strengthen yield and align enrollment outcomes with Marshalls academic priorities.

The ideal candidate should possess sound judgment adaptability and a collaborative approach within a fast-paced cycle-driven environment as well as accountability for outcomes and a willingness to flex across responsibilities as institutional priorities evolve.

Key Responsibilities

• Serve as a senior admissions generalist providing direct outreach counseling and recruitment services
• Contribute to the planning execution and evaluation of integrated recruitment and outreach strategies
• Coordinate segmented communication initiatives informed by data audience insights and student behavior trends
• Translate enrollment data inquiry patterns and application outcomes into actionable insights and reporting
• Coordinate marketing and communications initiatives including external vendors and digital engagement tools
• Support innovative recruitment and early outreach initiatives including the Marshall Early Decision pilot
• Contribute to applicant evaluation and enrollment planning for specialized Marshall programs
• Supervise and mentor professional staff volunteers and graduate assistants
• Manage budgets and resources for assigned initiatives
• Collaborate with USC Enrollment Services faculty and campus partners
• Contribute to a collaborative accountable team culture by sharing responsibility for office outcomes adapting to shifting priorities and supporting colleagues during peak recruitment cycles
• Participate in seasonal travel and evening/weekend recruitment activities as required

Preferred Qualifications

Admissions & Enrollment Expertise

• Bachelors degree required; advanced degree preferred (e.g. higher education administration business education leadership communications public administration STEM or a related field)
• Experience in undergraduate admissions enrollment management college counseling or related student-facing roles
• Knowledge of FERPA financial aid processes and international student considerations

Strategic Analytical & Systems Skills

• Demonstrated ability to use enrollment data dashboards and reporting to inform strategy and decision-making
• Experience assessing recruitment and outreach initiatives through analysis and evaluation

Strategic Marketing & Campaign Leadership

• Experience leading integrated audience-segmented marketing and communication campaigns across the recruitment lifecycle
• Ability to translate institutional priorities enrollment insights and student behavior data into cohesive campaign strategies

Vendor & Project Governance

• Proven experience overseeing external vendors agencies or consultants as strategic partners
• Ability to manage complex multi-stakeholder projects while balancing creativity compliance and budget stewardship

Technical & Digital Fluency

• Experience with CRM and communication platforms such as Salesforce Slate and Marketing Cloud
• Proficiency with digital tools web platforms survey applications and presentation software

Leadership & Collaboration

• Program or project management experience in a cross-functional environment
• Experience supervising and developing staff
• Strong written oral and interpersonal communication skills

Required Documents and Additional Information

• Resume and cover letter required (may be uploaded as one file)
• Positions are posted for a minimum of seven calendar days and may be filled after the posting period ends

Anticipated Hiring Range

The annual salary range for this position is $81329.53 $114 507.24. USC considers factors such as scope and responsibilities experience education skills internal peer equity and external market conditions when extending an offer in accordance with applicable laws and policies.

Why Join the USC Marshall School of Business

The USC Marshall School of Business is consistently ranked among the nations leading schools for accounting finance marketing consulting entrepreneurship and international business. Located in Los Angeles on the Pacific Rim Marshall offers unparalleled access to industries shaping the future supported by the University of Southern California and the global Trojan Alumni Network.

For more information visit .

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at or by email at. Inquiries will be treated as confidential to the extent permitted by law.

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