Customer Service Intern (with French)
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Job Location:
Monthly Salary:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
- Budapest
- Hybrid
Job Description
Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor residential and professional applications. We are on a growth journey now looking for a new student/intern for supporting our EMEA E-Commerce Consumer Sales Support team.
About the position
At Dometic we count on the consumer sales support team to interact professionally with our valued end-users whenever they have questions. We are looking for a skilled intern to join our team and handle customer inquiries over emails and is able to provide a premium level customer care.
Your main responsibilities
- Manage incoming cases to our customer support regarding a wide range of Dometic related questions from our customers
- Proactively help our customers through a desire to constantly improve our processes
- Be the voice of the customer; bring real customer insights to the E-commerce team
- Make our customers our super-ambassadors
- Make a real impact in providing a premium support together with the team lead and team colleagues
- Help in developing AI tools to raise customer satisfaction
What do we offer
You are offered an interesting role in a dynamic fast paced and global environment with great opportunities to grow evolve with the company and take on new challenges.
- We offer employment for long-term: you can start as a student at us with a possible extension as a normal HC after your graduation
- Expected work to be done at least 3 days /24 hours per week or more (full time contribution is also considered)
- Flexibility in terms of working hours and a hybrid schedule in the Budapest office of Dometic
- Employment via a student agency monthly salary paid by the working hours
Dometic is passionate about building together an inclusive and equitable working environment that respects individual strengths views and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us!
Required Experience:
Intern
Key Skills
- Campaigns
- Abinitio
- AutoCAD 3D
- Hardware & Networking
- Customer Support
- Arabic
About Company
About the company Dometic is a global outdoor tech company on a mission to make mobile living easy. Leveraging our core expertise in cooling, heating, power & electronics, mobility, and space optimization, we empower more people to connect with nature and elevate their sense of freedo ... View more
