Associate Manager, Digital Product Owner 2 Year Project

Universal Orlando

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profile Job Location:

Orlando, FL - USA

profile Monthly Salary: Not Disclosed
Posted on: 20 hours ago
Vacancies: 1 Vacancy

Job Summary

JOB SUMMARY:

The Digital and Experience Development team is focused on supporting product strategies to evolve and enhance the guest experience across Universal destinations and experiences. As an Associate Manager Digital Product Owner the primary function of this role will be to support and help oversee new capabilities across the entire product lifecycle: from product strategy planning definition delivery and implementation.

MAJOR RESPONSIBILITIES:

  • Product Definition
    • Partner with the UXUI team to establish experience interactions and designs based on high level feature requirements.
    • Help to establish detailed product Feature definition including functional and non-functional requirements.
    • Support product implementation across the domestic sites capturing site specific functional requirements in partnership with on-site stakeholders.
  • Product Delivery
    • Support product backlog preparation with the Delivery scrum team.
    • Document product user stories to enable technical design development and testing.
    • Participate in scrum team Agile ceremonies including sprint planning daily-stand ups and retrospectives.
  • Product Implementation and Support
    • Perform product validation throughout the development cycle to ensure alignment with functional requirements.
    • Maintain close partnership with Business Transformation to ensure that product functionality aligns with Operational and Business capabilities.
    • Represent and support the product as the ongoing subject matter expert.
    • Develop an ongoing approach for measuring the success of newly implemented experience enhancements to enable well-informed future product planning.
  • Product Planning
    • Coordinate the product roadmap with key partners to manage product delivery and implementation timelines.
    • Partner with other Digital Product Managers to ensure product dependencies and integration points are considered during roadmap and release planning.
    • Establish product backlog priorities for release and sprint planning considering new capabilities minor enhancements and defect fixes.
  • Product Strategy
    • Proactively evaluate Guest experience strengths and pain points from all perspectives to identify opportunities for new and/or improved experience delivery capabilities.
    • Create product recommendations with associated cost value and experience analysis to gain approval and funding for development.
    • Collaborate and liaise with key business partners to establish product goals and objectives.
    • Ensure product alignment with the holistic experience transformation vision.
  • Additional Responsibilities
  • Understand and actively participate in Environmental Health & Safety responsibilities by following established policy procedures training and team member involvement activities.
  • Perform other duties as assigned.

EDUCATION:

  • Bachelors degree (or equivalent experience) required - Business Technology Digital Marketing or Industrial Engineering preferred; Masters degree preferred.

EXPERIENCE:

  • 5 years in Product Management Digital Marketing E-Commerce Digital Experience Design Industrial Engineering Technology Business/Product Analyst or related fields.
  • Managing the digital experience for a consumer website and/or mobile app
  • Experience with large scale transformation initiatives
  • Demonstrated ability to define and execute strategic initiatives
  • Working in an agile technology delivery program
  • Defining a customer journey and digital product roadmap
  • Product backlog management including Feature definition requirements prioritization and sprint planning
  • Close partnership with a Technology Delivery team
  • Stakeholder engagement and relationship building
  • Executive communication with the ability to influence decision making
  • Excellent analytical written and oral communication skills and be able to explain complex concepts both concisely and simply
  • ;or equivalent combination of education and experience.

ADDITIONAL INFORMATION:

  • Strong critical thinking and problem-solving skills with an ability to understand broad concepts identify connection points and gaps and establish product strategies that align with the broader vision and support Guest and business strategies.
  • Demonstrated analytical and technical skill set with an ability to synthesize and analyze product-related data across an array of sources (e.g. Marketing Consumer Insights Industrial Engineering etc.) to evaluate product effectiveness.
  • Extremely strong communication and presentation skills with an ability to influence recommendations.
  • Strong organizational skills with an appropriate balance of attention to detail and agility to deliver in a fast-paced environment.
  • Demonstrated ability to lead collaborative cross-functional project teams with a wide range of stakeholders and key partners.
  • Experience supporting an operating environment with a focus on ensuring that strategies are sound and viable from Business perspective.


Your talent skills and experience will be rewarded with a competitive compensation package.

Universal Orlando Resort. Here you can.


Required Experience:

Manager

JOB SUMMARY:The Digital and Experience Development team is focused on supporting product strategies to evolve and enhance the guest experience across Universal destinations and experiences. As an Associate Manager Digital Product Owner the primary function of this role will be to support and help ov...
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Key Skills

  • Project Management Methodology
  • Digital Marketing
  • Content Management Systems
  • Trello
  • Basecamp
  • Smartsheet
  • Drupal
  • Jira
  • Project Management
  • Project Management Software
  • Microsoft Project
  • Wordpress

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Universal Orlando Resort

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