Job Description Summary

We are seeking a Staff Product Manager with an entrepreneurial mindset to lead the strategic direction roadmap and delivery of the Ethos Design System (EDS).

The Product Manager for EDS is the customer-facing voice of the platform. You act as the primary bridge between our internal customers (engineering and UX teams) and the core platform team. This is a high-touch service-oriented role that requires exceptional communication skills to manage expectations gather feedback and ensure adopting teams feel supported. You are not just building a roadmap; you are building relationships that every customer interaction from feature requests to roadmap alignment is handled with empathy clarity and a focus on customer success.

About EDS :
EDS is the unified digital platform that powers GE HealthCares global software portfolio. It serves as a comprehensive library of reusable UI components design patterns and accessibility standards that bridge the critical gap between User Experience (UX) and Engineering. By fostering a philosophy of reduce reuse and recycle EDS enables hundreds of product teams to eliminate redundant coding and design work. We provide the foundational building blocks that ensure our clinical and operational applications are intuitive consistent and accessible allowing teams to focus on patient safety.

The Mission: Scale and Empowerment :
We are in a phase of hyper-growth scaling from 15 adopting products to over 100. This requires a leader who thinks like a founder. You must look beyond simple backlog management to think about scale growth and empowerment. You will build a self-service ecosystem that allows teams to move fast without breaking the consistent standards required for patient safety and accessibility.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition turn ideas into world-changing realities and join an organization where every voice makes a difference and every difference builds a healthier world.

Job Description

Roles and Responsibilities

1. Product Strategy and Roadmap Ownership

• Milestone-Based Prioritization: You are responsible for ensuring the EDS roadmap is synchronized with the release milestones of our adopting product teams. Feature prioritization is strictly governed by the milestone dates of our customers. You will ensure that the platform delivers the necessary capabilities exactly when downstream products need them to launch.

• Lifecycle Governance: Define and enforce the strategy for versioning and deprecation. You must balance the need for backward compatibility with the need to retire legacy code to keep the platform secure performant and maintainable as we scale to 100 products.

• Value-Driven Strategy: While milestones dictate the schedule value dictates the investment. You will evaluate every roadmap item against its ability to drive Operational Efficiency (Cost Productivity) delivery velocity and clinical safety. You are responsible for articulating the financial and operational value of the roadmap to leadership.

• Product Team Collaboration: Lead the planning cycles in close collaboration with your Product Owner and Scrum Master. You define the strategic Why and When while empowering the Product Owner to manage the What (user stories/requirements) and the Scrum Master to drive the How (process/velocity).

2. Growth Evangelism and Customer Success

• Scalable Growth Strategy: Approach platform adoption with a market expansion mindset. You will move beyond high-touch onboarding to define scalable self-service adoption models that empower teams to onboard themselves efficiently.

• Product Evangelism: You act as the primary advocate for the platforms vision across the organization. You lead roadshows demos and stakeholder sessions to drive awareness and excitement for new features. While the Product Owner handles technical sprint demos you focus on demonstrating the platforms value proposition to current and future adopting teams.

• Strategic Product Partnerships: Identify and prioritize partnerships with high-priority high-revenue and highly strategic enterprise products. Manage these critical relationships to accelerate adoption and create success stories that validate new platform capabilities.

• Customer Relationship Management: Manage the engagement lifecycle. You set the cadence for customer syncs track their integration milestones. You partner with the support team to ensure customers are supported tracking backlog status to keep stakeholders updated.

3. KPI Tracking and Data Analysis

• KPI Tracking and Reporting: You are responsible for the rigorous tracking of the platforms Key Performance Indicators (KPIs) as defined by Leadership. You will monitor adoption rates component usage and system engagement reporting these trends in the Monthly Operating Reviews.

• Adoption Analytics: Use data to identify which teams are at risk of stalling and proactively intervene to unblock them.

• ROI Calculation: Work with adopting teams to calculate their specific savings and velocity gains. Turn these success stories into internal case studies to fuel further adoption.

Education Qualification
Bachelors Degree in Computer Science or STEM Majors (Science Technology Engineering and Math) with a minimum of 10 years of experience in Product Management.

Required Qualifications

• Mandatory: Experience managing Enterprise B2B software products.

• Mandatory: Proven track record working within large global matrixed organizations. You must demonstrate the ability to navigate complex organizational structures and influence stakeholders across different regions and business units.

• UX Collaboration: Within your 10 years of experience you must have a minimum of 3 years of experience working closely with User Experience (UX) teams. You must demonstrate a deep understanding of design-to-development workflows and the ability to partner effectively with creative leaders.

Key Competencies

• Entrepreneurial Mindset: Proven ability to navigate ambiguity and drive growth in a rapidly scaling environment. You focus on empowerment and self-service rather than building dependencies.

• Platform Expertise: You must have proven experience managing platform-level products where the customer is an internal development team. You understand the unique challenges of dependency management and versioning in a platform environment.

• Cross-Functional Collaboration: Proven ability to work effectively within a Product Team (PM PO SM) while coordinating across a larger matrixed organization involving Engineering and UX.

• Stakeholder Management: Expertise in stakeholder management. You can say No to feature requests without damaging the relationship by explaining the strategic rationale behind the roadmap.

• Technical and Design Fluency: Familiarity with design systems UX principles and component-based UI frameworks. Experience working in Agile environments with tools like Rally Confluence and Figma.

Work ScheduleThis role reports to leadership in the United States (Central Time). You must be willing to work flexible hours to ensure significant overlap with US leadership and stakeholders for strategic planning and reviews.

Inclusion and Diversity

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus and drive ownership always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything youd expect from an organization with global strength and scale and youll be surrounded by career opportunities in a culture that fosters care collaboration and support.

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