Platform Engineering Manager

Looking for a new challenge

Take a look at our current vacancies. If you see a vacancy that is right for you we encourage you to apply!

Platform Engineering Manager

Join a team wherePurposedrives everything we doAmbitionfuels our growthTrustbuilds our foundation andRespectshapes our culture.

Were not just hiring were inviting you tobuild the futurewith us. If youre curious driven and ready to leave your mark this is your invitation to make your next move.

Contract: permanent

Working hours: 35 hours per week is full time. Where possible we are open to considering part time/flexible working patterns. Please let us know in your application your desired working pattern.

Salary: 78925 - 90000 depending on experience

Location: London

Reporting to: Head of IT infrastructure

By joining our team youll enjoy the best of both worlds hybrid working and the collaboration of a great office environment. Our permanent hybrid policy sees us all working at least four days across a fortnight in the office. As well as extensive opportunities for personal and career development.

About Us:

The Financial Ombudsman Service is an independent not-for-profit organisation that plays a vital role in UK financial services. Every day we help resolve disputes between consumers or small businesses and their financial service providers.

As Platform Engineering Manager you are accountable for the end-to-end lifecycle strategy and delivery of the organisations core technology platforms across both public and private cloud environments. This role sits within the wider IT Infrastructure team working collaboratively to ensure that platform services are seamlessly integrated and enable agility scalability and resilience throughout the organisations digital landscape.

What Youll Do:

As part of a cloud-first organisation you are expected to champion and accelerate the adoption of cloud technologies ensuring that solutions are modern scalable and secure. While primarily a management position this is a blended role that also requires direct hands-on involvement when necessary - whether in technical problem-solving implementation or supporting the team during critical periods.

You will ensure that platform engineering solutions are customer-centric deliver measurable business value and align with the organisations strategic vision. Leading a cross-functional team you will work closely with business stakeholders product owners and technical experts to deliver innovative reliable and secure platforms that underpin the organisations operational and strategic objectives.

To be considered for this role youll need to show us that youve got the skills and capabilities. Youll have to meet the following minimum criteria:

Minimum Criteria

• Proven experience managing platform engineering or DevOps teams in hybrid (public/private cloud) environments. You will be skilled in coaching developing and managing performance.

• Deep expertise in cloud platforms (Azure) and private cloud technologies (VMware Nutanix).

• Strong background in infrastructure automation (Terraform CI/CD Kubernetes).

• Practical application of security best practices compliance and risk management in cloud and hybrid settings.

• Track record of delivering scalable reliable and secure platform solutions.

• Proven experience of working with senior leadership as well as stakeholders across all levels. You will be able to communicate effectively with technical and non-technical stakeholders as well as capably manage 3rd party vendors.

What youll bring

• Inclusive empowering people leadership and proven team development.

• Datadriven decisionmaking; disciplined prioritisation; strong execution across multiple concurrent initiatives.

• Relevant certifications such as: Azure/AWS/GCP Professional CKA ITIL 4 CISSP/CCSP.

Why Youll Love Working With Us:

We are a values led organisation. Our values define our culture influence our decisions and underpin our vision and strategy. They set out how we play our PART through Purpose Ambition Respect and Trust. You can learn more about our values here: remote hybrid or in-office

We also offer an attractive competitive salary and flexible benefits to suit our people. Heres a list of some of the many benefits and perks you can get for working with us:

• 25 days holiday entitlement with the option to buy extra or sell days

• Generous pension

• Various Family Friendly Policies including enhanced maternity pay carers and dependants leave

• Employer provided benefits such as Private medical insurance virtual GP Critical illness cover Life assurance cover to name a few

• Choice of voluntary benefits including Technology scheme Cycle to work scheme Will-writing service amongst others

• Gym membership discounts and a fully equipped on-site gym open 24/7 in London only

Lets Make This Easy. Apply in a few minutes:

Please attached a copy of your CV. Applications need to be submitted by Midnight on Friday 13th February 2026.

If successful you will be invited to complete an online assessment.

Due to high application numbers this advert may end earlier than the date specified so please dont delay and apply now!

A full job profile is available on request and will be provided to candidates shortlisted to the first stage of the assessment process.

The Financial Ombudsman is an Equal Opportunity Employer.

We celebrate diversity and are committed to creating an inclusive environment for all team We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities. Please click on the link below to find out more

miss out be part of the journey and take advantage of this opportunity.

Authenticity of applications

We value authentic personal applications. If we determine that your CV or supporting statement was generated using AI tools your application may be withdrawn from consideration.

Join our community This is a great opportunity to learn about the Financial Ombudsman and the work that we do. Experience:

Manager