Vendor Management Manager
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Job Location:
Warren, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
The Role
The Vendor Management Manager will build and lead Core ITs vendor management function ensuring strategic technology suppliers deliver reliable services and measurable value aligned to our priorities. This role establishes governance performance measurement and escalation mechanisms and partners with Purchasing Finance Security and IT leaders to support effective vendor execution renewals and spend alignment.
What Youll Do
- Lead Core ITs vendor management function accountable for vendor performance and relationship management.
- Translate contracts and statements of work into measurable service expectations and performance reporting.
- Establish and run vendor governance (QBRs/MBRs executive reviews escalation paths) to ensure compliance and continuous improvement.
- Define and maintain performance measurement and reporting (scorecards dashboards metrics) across service cost risk and value.
- Partner with IT domain leaders to align vendor deliverables and roadmaps with business and Core IT priorities.
- Collaborate with Purchasing to support sourcing strategies renewals negotiations and contract changes.
- Lead or coordinate escalations for significant vendor issues ensuring root cause analysis and corrective actions.
- Identify and deliver vendor optimization opportunities.
- Build mentor and lead the vendor management team and a virtual network of vendor leads.
Your Skills & Abilities (Required Qualifications)
- Bachelors degree in IT Business Supply Chain or a related field or equivalent professional experience.
- 10 years of experience in IT vendor management sourcing account management or IT service management in a medium to large enterprise.
- 5 years of leadership experience.
- Experience negotiating and managing or supporting large complex IT vendors.
- Demonstrated experience improving vendor performance risk posture or cost/value.
- Ability to analyze and synthesize financial operational and contractual data.
- Strong communication and issue-resolution skills in an enterprise environment.
What Will Give You A Competitive Edge (Preferred Qualifications)
- Masters degree and/or professional certifications in a related field.
- Experience operating vendor governance models at enterprise scale.
- Advanced experience supporting complex vendor negotiations or renewals.
- Knowledge of ITIL or similar IT service management frameworks.
- Experience using vendor performance tools dashboards or analytics.
- Demonstrated continuous improvement mindset with practical process design and change execution.
About GM
Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Every day we want every employee to feel they belong to one General Motors team.
Benefits Overview
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Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex race color national origin citizenship status religion age disability pregnancy or maternity status sexual orientation gender identity status as a veteran or protected veteran or any other similarly protected status in accordance with federal state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required where applicable to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more visit How we Hire.
Accommodations
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Required Experience:
Manager
Key Skills
- Presentation Skills
- Purchasing
- Procurement
- Vendor Management
- Process Improvement
- Pricing
- Project Management
- Relationship Management
- Contract Management
- Contract Negotiation
- negotiation
- Contracts
About Company
GM is home to Chevrolet, Buick, GMC & Cadillac and has been leading the auto industry for over a century. See how we create a vehicle for every drive.
