Job Description Summary
The Head of Global Service Parts Planning plays a critical role in ensuring efficient and optimized service parts availability across a global network to meet regional and local service levels through robust planning and inventory management execution. This position partners with the service organization regional leaders commercial manufacturing customer service and logistics to ensure strategies programs and resources are aligned to achieve service levels that meet customer expectations while delivering operational and financial performance.
This leader must combine strategic vision with hands-on execution analytical rigor global awareness and the ability to influence and inspire others to deliver exceptional service parts planning and inventory optimization in a dynamic global environment.
Job Description
Essential Functions:
I. Job Summary
- Lead the strategy and day-to-day execution of global service parts planning and inventory management while shaping enterprise strategy by engaging senior stakeholders across global regions and functions.
- Own responsibilities from demand forecasting planning and inventory optimization to ensure service levels while driving continuous improvement and transformation in talent process information and technology.
- Proactively manage conflict and competing priorities to build consensus and deliver transformative business outcomes.
- Drive alignment on high-impact initiatives through vision-setting influencing at scale and navigating complex organizational dynamics.
II. Key Responsibilities
1. Strategic Leadership & Tactical Execution
- Set and adapt global service parts planning strategy aligned with organizational goals and market conditions.
- Translate strategy into actionable plans ensuring cost-effective efficient and customer-focused operations.
- Balance big-picture thinking with hands-on oversight of planning activities and operational performance.
2. Demand Forecasting & Inventory Management
- Direct global demand forecasting processes using advanced planning tools and analytics.
- Manage inventory lifecycle: procurement warehousing distribution and disposal.
- Maintain optimal stock levels to meet service demand while minimizing holding costs and obsolescence.
- Monitor and report KPIs: service parts availability lead times cost efficiency balance sheet impact and P&L performance.
3. Operational Problem-Solving
- Use data-driven insights to identify trends and adjust supply strategies.
- Proactively resolve issues related to inventory shortages excess stock and logistics disruptions.
- Develop and execute contingency plans to mitigate risks and maintain service continuity.
4. Global Coordination & Collaboration
- Partner with regional leaders service teams manufacturing and logistics to ensure timely delivery and quality.
- Build strong supplier and logistics relationships to optimize global operations.
- Communicate effectively across 174 countries adapting to diverse regulations and customs.
5. Continuous Improvement & Transformation
- Drive operational excellence through process improvements and technology adoption.
- Implement change management communication and training plans for new systems and processes.
- Foster a culture of accountability collaboration and continuous improvement.
III. Skills
- Strategic planning operational execution
- Advanced analytics and forecasting
- Leadership and team management
- Financial acumen and KPI management
- Global supply chain expertise
- Strong organizational and program management skills
IV. Desired Soft Skills
- Strategic thinking with tactical agility
- Resilience and adaptability
- Customer focus and integrity
- Innovation and continuous improvement mindset
Qualification/Requirements
Bachelors Degree in a technical or operations field with a minimum of 7 years experience in an operations or supply chain leadership role
Previous experience in materials planning preferred
Proven leadership skills including the ability to motivate cross functional & international teams to achieve business goals
Strong business acumen including a financial background
Understanding of Healthcare Service business and FDA regulated industry
Key skills include Strategic planning with operational execution strong analytical abilities leadership and communication skills experience managing teams strategic thinking financial acumen knowledge of global supply chain processes problem-solving skills and proficiency with Microsoft Office.
Additional valuable skills include the ability to manage multiple priorities program management strong organizational skills knowledge of regulations and a track record of driving continuous improvement and transformation change.
We will not sponsor individuals for employment visas now or in the future for this job opening.
Additional Information
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19 some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No