We have an exciting opportunity to join Marshs Digital Client Experience (DCX) team in the UK as a Mid-level UX/UI Designer.
Marshs Digital Client Experience (DCX) team is a fast-moving product organisation that helps Marsh teams take ideas from opportunity to outcome. DCX blends design product strategy and lean delivery to accelerate the creation of new digital products and bring clarity to early-stage opportunities. As part of the design discipline you will help define intuitive client-focused experiences and contribute to a consistent design language across the Marsh portfolio.
The position is based out of our London office. This is a hybrid role that has a requirement of working at least 3 days a week in the office.
The role: Mid-level UX/UI Designer
Working in a studio-model environment youll collaborate closely with product managers engineers and SMEs to rapidly explore prototype and validate ideas. This includes using AI-assisted design and prototyping tools (such as Figma Make Lovable and v0) to accelerate concepting producing high-quality prototypes at pace and shaping products as they move from discovery into MVP and scaled delivery. Youll help teams test assumptions de-risk complexity and deliver experiences that balance client value business impact and technical feasibility.
Within DCX youll work as part of a tight collaborative design team operating in a genuinely agile product-led environment. Youll have access to senior decision-makers the freedom to experiment and a culture that supports continuous learning rapid prototyping and purposeful delivery.
Designers in DCX collaborate deeply with product and engineering from day one shaping the problem as much as the solution. We work in a studio-model environment with rapid cycles of discovery prototyping and testing. We share work early invite critique and make evidence-based decisions. Youll help lead these rhythms supporting momentum and clarity across the team.
We will rely on you to:
Own the design of features and end-to-end journeys across complex digital products
Translate research insights data and requirements into intuitive high-quality experiences
Lead rapid prototyping and concept exploration using AI-assisted tools
Plan and conduct usability testing activities and synthesise insights for iteration
Collaborate closely with product managers engineers and SMEs to shape scope and feasibility
Contribute to the evolution of design systems shared patterns and reusable components
Create high-fidelity prototypes and specifications to support delivery
Facilitate workshops and working sessions to drive shared understanding
Present design decisions clearly to stakeholders and influence strategic discussions
Support experimentation and optimisation efforts across onboarding engagement and renewal journeys
Contribute to design culture and support junior designers through feedback and mentoring
What you need to have:
35 years of professional experience working on digital products in UX/UI roles
Evidence of end-to-end ownership of features or journeys
Experience conducting or synthesising user research and usability testing
Experience collaborating closely with engineers during implementation
Experience contributing to design systems or component libraries
Portfolio demonstrating clear reasoning strong visual craft and measurable impact
What makes you stand out:
A desire to learn and develop new skills and areas of expertise.
Ability to work on your initiative.
A mind-set to seek continuous improvement.
The ability to remain calm under pressure and be able to work flexibly when required.
Why join our team
We help you be your best through professional development opportunities interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues clients and communities.
Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your well-being.
#Hybrid
Marsh Risk is a business of Marsh (NYSE: MRSH) a global leader in risk reinsurance and capital people and investments and management consulting advising clients in 130 countries. With annual revenue of over $24 billion and more than 90000 colleagues Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk visit or follow us on LinkedIn and X.Marsh is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background civil partnership status disability ethnic origin family duties gender orientation or expression gender reassignment marital status nationality parental status personal or social status political affiliation race religion and beliefs sex/gender sexual orientation or expression skin color or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments please contact us at Marsh is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.Required Experience:
Manager