Patient Care Coordinator- Full Time, Behavioral Health

Facility Name: TGH Behavioral Hospital

Schedule: Full Time

Your experience matters

TGH Behavioral Hospital is part ofLifepoint Health a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As aPatient Care Coordinator joining our team youre embracing a vital mission dedicated tomaking communities healthier. Join us on this meaningful journey where your skills compassion and dedication will make a remarkable difference in the lives of those we serve.

How youll contribute

APatient Care Coordinatorwho excels in this role:

• Coordinate care and communication with internal and external providers including medical psychiatric family school social services and community agencies.
• Provide timely clinical updates to the treatment team based on information from families referral sources and community partners.
• Maintain proactive compliant communication with patients families and referral sources in accordance with HIPAA requirements.
• Provide postdischarge followup build rapport mentor patients and encourage continued engagement in care.
• Execute structured postdischarge followup protocols including early transition calls scheduled outpatient coordination ongoing checkins and crisis response support.
• Participate in crisis intervention and deescalation efforts to ensure patient and staff safety when needed.
• Assist patients with social determinants of health needs including housing transportation insurance and access to community resources.
• Facilitate family engagement including providing family sessions when clinically appropriate to support communication and treatment involvement.
• Complete required clinical assessments and documentation including psychosocial evaluations levels of care updates safety screenings and assigned tools.
• Actively contribute to treatment planning psychosocial updates and discharge/transition planning processes.
• Provide patient and family education regarding treatment services program expectations and the continuum of care.
• Support transitions of care by providing referrals resource education and warm handoffs to outpatient and communitybased providers.
• Collaborate effectively with the interdisciplinary team including physicians therapists utilization review nursing and clinical services.
• Communicate treatment progress and lengthofstay considerations to utilization review and assist with authorization or denial processes as requested.
• Complete all patient and hospital documentation accurately timely and in compliance with regulatory accreditation and organizational standards.
• Always exhibit the companys core values of champion patient care do the right thing embrace individuality act with kindness and making a difference together.
• Other duties as assigned.

Why join us

We believe that investing in our employees is the first step to providing excellent patient addition to your base compensation this position also offers:

• Comprehensive Benefits:Multiple levels of medical dental and vision coverage tailored benefit options for part-time and PRN employees and more.
• Financial Protection & PTO:Life accident critical illness hospital indemnity insurance short- and long-term disability paid family leave and paid time off.
• Financial & Career Growth:Higher education and certification tuition assistance loan assistance and 401(k) retirement package and company match.
• Employee Well-being:Mental physical and financial wellness programs (free gym memberships virtual care appointments mental health services and discount programs).
• Professional Development:Ongoing learning and career advancement opportunities.

What were looking for

• Education: Masters degree in Social Work Counseling or related field from an accredited school required.
• License:Counseling or Social Work license required.
• Minimum of one year of experience in a psychiatric or mental health setting preferred.
• CPR certification is required within 30 days of employment and prior to any patient contact.
• De-escalation certification is required within 30 days of employment and prior to any patient contact.

Connect with a Recruiter

Not ready to complete an application or have questions Please contact Fomeika Ingram by emailing at

EEOC Statement

TGH Behavioral Hospital is an Equal Opportunity Employer. TGH Behavioral Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.