Launch Leader, SSD OpX Launch Excellence

ABOUT AMAZON
Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated customer-focused individuals who want to join our team as an Operations this role you will play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time to the right location. You will develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety quality attendance and performance. To achieve this managers are expected to provide their team with the tools needed for success while driving improvements through data-driven decisions and analytical problem-solving.

Our Operations workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customers door. Please note that all workflows have slight building variations but one thing is constant: our vision and dedication to the customer.

Rapid and Rural Logistics (R2L) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us!

The Launch Leader operating as part of the SSD Operations Excellence team (OpX) will consist of a group of high performing operators that can quickly dive into the details of neighboring sites and work with those teams to establish best practices. This team is responsible for supporting new launch site leadership teams from pre-launch through post-launch phases. This role will be traveling up to 75% of the time in order to get hands-on experience of optimizing processes within the operations specifically focused around cost and quality. After a 12-18 month rotational through this role these leaders will have had the ability to diversify their leadership skills emphasizing on dive deep and think big and go back to running a building in the SSD network.

Key Responsibilities and Job Elements:

- Support mentor and motivate your team (new launch site)
- Lead large-scope projects with site and regional impact
- Create and implement productivity plans through forecast reviews determining productivity requirements and partnering with other Leaders to load balance
- Manage safety quality productivity and customer delivery promises
- Collaborate with all support teams including Safety Ops Integration Loss Prevention and Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds stand and walk during shifts lasting up to 12 hours and frequently push pull squat bend and reach as well as continuously climb and descend stairs
- Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments and grocery locations include refrigerated environments)
- Work a flexible schedule (weekends and/or overnight shifts)

Please review the Field Ops Transfer Policy on Inside to ensure you are eligible to apply for this role. to share more information about your experience Complete My Career Profile to share the locations skills and jobs that youd be most interested in!



- 2 years of Amazon (Blue Badge/FTE) or 3 years of people management experience
- Work flexible hours as business demands including overnight weekends and holidays
- Travel up to 80% of the time

- 1 years of performance metrics process improvement or lean techniques experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA Simi Valley - 120900.00 - 163200.00 USD annually
USA FL Orlando - 120900.00 - 163200.00 USD annually
USA IL Chicago - 120900.00 - 163200.00 USD annually
USA TN Nashville - 108800.00 - 146900.00 USD annually
USA TX Dallas - 120900.00 - 163200.00 USD annually
USA UT American Fork - 120900.00 - 163200.00 USD annually
USA VA Springfield - 120900.00 - 163200.00 USD annually
USA WA Everett - 120900.00 - 163200.00 USD annually