Global Partnership Manager for Insurance

Are you driven by creating seamless customer experiences across borders Do you thrive at the intersection of insurance product technology partnerships and strategy If youre excited by the opportunity to build a marketleading embedded insurance proposition used by millions of customers across multiple countries this role is for you.

Embedded Insurance (Global Implementation) - Strategic CrossMarket Impact - Amsterdam

The team

Were embarking on one of our most ambitious crossmarket initiatives: delivering a unified Embedded Insurance experience across several countries. As our Global Partnership Manager you will lead the endtoend implementation of this strategic program and shape the future of how customers engage with protection products in their everyday journeys.

• Influence a highvisibility strategic multi-country initiative.
• Work in an environment that values innovation customer focus and continuous learning.
• Collaborate with talented colleagues across markets and disciplines.
• Help shape the future of embedded insurance and protection for millions of customers.

Role and responsibilities

This is your chance to drive real impact. From designing frictionless customer flows to managing strategic global partners aligning local and global stakeholders and continuously innovating the proposition for a competitive edge.

Lead a major cross-country implementation

• Own the rollout of our embedded insurance project across multiple markets ensuring delivery quality consistency and speed.
• Coordinate the implementation prioritisation roadmap dependencies and delivery across local and global teams.

Design outstanding customer experiences

• Champion customer-centric design ensuring shared learnings are applied across markets to create smooth intuitive and trustworthy journeys.
• Continuously identify opportunities to simplify enhance and differentiate the experience.

Manage local and global alignment with stakeholders & strategic partners

• Engage and align a diverse set of internal stakeholders across Product Tech Risk Legal Compliance Operations Data and local country teams.
• Build and maintain a strategic relationship with our global insurance platform partner ensuring delivery excellence and innovation.

Bridge business tech and risk

• Understand the interplay between customer needs platform capabilities regulatory requirements and risk assessments.
• Translate complex technical and contractual elements into actionable decisions and clear communication.

Drive innovation and future-proof the proposition

• Stay ahead of market trends regulatory changes and new technologies.
• Bring fresh ideas and new features that keep us competitive across markets.

About you

• Masters degree
• Solid experience in Insurance Product Management of at least 5 years experience in embedded insurance preferred
• Experience in Agile way of working in customer journey design product management or large-scale program delivery.
• Strong ability to navigate and influence in complex stakeholder environments.
• Affinity with technology CX design risk assessments and contract/partner management.
• Confidence in seeing the bigger picture while keeping delivery on track.
• A proactive collaborative mindset youre energized by solving complex challenges together.

Rewards & benefits

We want to make sure that its possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here.

The benefits of working with us at ING include:

• Competitive compensation and benefits package
• 40-hour workweek
• 2528 vacation days depending on contract hours
• Attractive pension scheme
• 13th month salary
• Individual Savings Contribution (BIS) 3.5% of your gross annual salary
• 8% holiday payment
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues
• Hybrid working to blend home working for focus and office working for collaboration and co-creation

Want to apply directly

Upload your CV and motivation letter by clicking the Apply button.

Please note multiple interview steps involving various business stakeholders will be part of the selection process.

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