Training Program Manager

Cheyenne, WY - USA

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

Description and Functions

Open Until Filled

This is an At-Will Employee Contact Position

GENERAL DESCRIPTION:

The Distance Learning (DL) Program Manager is responsible for the overall management coordination and maintenance of the Wyoming Army National Guards statewide distance learning facilities. This includes fixed classrooms and mobile computer labs. The manager will serve as the central point of contact for scheduling technical support and administration of the program ensuring its resources are readily available and effectively utilized by National Guard members and the wider community.

Human Resource Contact:Molly Skala

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed in the job level.

Coordinate all training requests and scheduling for the use of DL classrooms and mobile computer labs by M-day units full-time personnel and community members.
Oversee the regular maintenance and technical upkeep of all computer lab hardware and software. Ensure all equipment is operational and ready for use.
Act as the primary point of contact for users experiencing technical issues. Provide initial troubleshooting and refer complex issues to the G6 (IT Department) helpdesk for advanced support.
Monitor track and compile detailed reports on the usage and performance of the DL classrooms and labs. Provide analytics to leadership to inform decision-making.
Conduct required monthly travel to all distance learning sites across the state to perform site visits ensure classroom optimization and verify operational readiness.

Qualifications

PREFERENCES:

Preference may be given to the candidate with training and management experience.
Preference may be given to the candidate with familiarity with the structure and operations of the Army National Guard.

KNOWLEDGE:

Proven experience in program management coordination or a related field.
Strong technical skills with the ability to maintain computer hardware and troubleshoot common software and network issues.
Excellent interpersonal and communication skills with a demonstrated ability to work effectively with military personnel government civilians and community members.
Experience in an educational training or test proctoring environment is desirable.

MINIMUM QUALIFICATIONS:

None - See Preferences

Necessary Special Requirements

PHYSICAL WORKING CONDITIONS:

In state travel is required once per month
Employee must be able to lift up to 25lbs
A valid Wyoming drivers license is required

NOTES:

FLSA: Non-Exempt
This job is an At-Will Employee Contract (AWEC) position.

Supplemental Information

007-Wyoming Military Department-DOIM/G6

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URL: State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change please refer to the A & I HRD Website to ensure that you have the most recent version.

Required Experience:

Manager

Description and FunctionsOpen Until FilledThis is an At-Will Employee Contact PositionGENERAL DESCRIPTION: The Distance Learning (DL) Program Manager is responsible for the overall management coordination and maintenance of the Wyoming Army National Guards statewide distance learning facilities. Thi...