Sr. Product Manager
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
8x8 connects our customers and teams globally empowering CX leaders with performance and insights to make smarter decisions delight customers and drive lasting business impact.
Were looking for a Senior Product Manager to redefine how partners engage with our ecosystemfrom onboarding to support. Youll own the product vision for platforms that enable resellers integrators distributors and technology partners to sell provision and support our solutions at scale.
This role rewards curiosity and critical thinking. Youll challenge assumptions uncover root causes and build roadmaps that balance business urgency with platform sustainability. Youll be the voice of the partner internally while aligning cross-functional teams around a shared transformation roadmap.
Responsibilities
Define and articulate the product vision and strategy for our partner program
Conduct market analysis competitive research and partner segmentation to identify opportunities
Align product engineering operations and sales teams around priorities and trade-offs
Own the channel platform roadmap: onboarding enablement co-selling incentives self-service tools and analytics
Partner with BAs and engineering to translate strategy into clear requirements and deliverables
Engage in architecture discussionsadvocate for API-first scalable design decisions
Champion partner needs within the organization through interviews feedback loops and usage data analysis
Define and track KPIs: partner activation partner-driven revenue satisfaction and retention
Build dashboards that enable transparency and accountability
Qualifications
5 years in product management with 2 years in B2B partnership or platform environments
Strong leadership in building and scaling cross-functional programs in a multi-product environment
Proven ability to manage complex stakeholder environmentschallenge requests build alignment drive decisions
Technical fluency: comfortable with APIs system architecture CRM/PRM tools and integration patterns
Strong analytical skills and ability to derive insights from partner data
Excellent communication and stakeholder management skills
Preferred
Experience in telecom UCaaS CPaaS or communications SaaS
Familiarity with enterprise billing and provisioning
Experience with partner onboarding enablement programs or channel sales dynamics
For a closer look into what life at 8x8 UK Ltd. is about check out our Instagram page.
8x8 believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work. We believe in fairness which is why we have been a member of the Living Wage Foundation for many years and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to.
Our Job Applicant Privacy Notice can be found here.
Learn more on our company website at our pages on LinkedIn Twitter Facebook and Instagram.
Required Experience:
Senior IC
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
The 8x8 unified platform for contact center, business phone, video, chat, and APIs helps companies of any size deliver differentiated customer experiences.
