Concierge

Concierge

Downtown Toronto

Build whats next at Minto

Working at Minto means being part of something biggerwhere your career is built on purpose progress and possibility. Here employees arent just valuedtheyre celebrated through peer-to-peer recognition team events and a culture that feels like family while honouring every individuals voice.

From day one weve got you covered

From your very first day at Minto youll have access to a rewarding and supportive package designed to help you thrive:

• Competitive compensation with performance-based annual bonus
• Comprehensive benefits starting on day oneincluding unlimited physiotherapy 24/7 access to healthcare professionals and physicians through our dedicated telemedicine service and parental leave
• RRSP matching program and paid time off program to support your future and recharge
• Peer-to-peer recognition platform that celebrates your contributions
• Flexible summer hours to help you make the most of your time
• Professional development and learning support to fuel your growth
• Exciting career paths across a dynamic and purpose-driven organization

Your place in our story

The Concierge is responsible for delivering and coordinating guest services in order to provide high quality customer service and satisfaction.

• Greets acknowledge and welcome arriving and departing guests;
• Demonstrates good listening skills asks questions to clarify;
• Screens and coordinates access for visitors contract and service people;
• Maintains up to date and accurate information on current events local services and attractions;
• Receives and coordinates deliveries for guests;
• Books meeting rooms when required;
• Maintains coffee station in lobby;
• Assists in parking and retrieving cars;
• Assists guests with luggage parcels etc.;
• Accepts laundry valet and delivers it to guest;
• Monitors all video alarm and communication systems;
• Monitors premises to ensure building is safe and secure;
• Performs and carries out emergency procedures as required;
• Verifies all visitors prior to entrance;
• Monitors traffic outside of building entrance and garage ;
• Maintains log books of activities maintenance requests problems and key distribution;
• Ensures front desk/work area is neat and tidy at all times;
• Reports complaints and service breakdowns;
• Reports all guest comments and suggestions;
• Ensures Minto Customer Service Standards are implemented at all times;
• Keeps immediate manager aware of any difficult issues;
• Other duties within the scope spirit and purpose of the job as requested by management.

What you bring to the team
Heres what will help you stand out. And even if you dont tick every boxwe believe in your potential and are here to support your growth.

• High School is an asset.
• A minimum of one to two (1-2) years of work experience is required.
• Bilingualism is an asset
• Effective Communication skills- listeningwritten and verbal
• Customer Service oriented
• Collaborative and Team Player
• Microsoft Office (Word Excel and PowerPoint) Outlook
• Problem Solving skills
• Good Judgment
• Interpersonal skills
• Initiative and creative
• Attention to detail

Hiring pay range: $20-$23 per hour

Pay ranges atMintoare designed to accommodate variations in knowledge skills experience market conditions and locations reflecting our diverse industries and lines of business. Please note that the pay range information provided in this posting pertains specifically to the location for where the position is being filled.

Ready to build your future with us

Whether youre just starting out or looking to take the next step Minto offers the mentorship resources and opportunities to grow a meaningful career. With competitive rewards and a strong commitment to well-being we empower you to thriveprofessionally and personally.

Join a team where your growth purpose and potential are celebrated. Lets create something meaningfultogether.

About Minto Apartment REIT

Our mission to build vibrant communities begins with the people who make it all possibleour 2024 we were proudly recognized with the Federation of Rental-housing Providers of Ontario (FRPO) MAC Award for Outstanding Company Culture a testament to our commitment to cultivating a workplace where employee well-being and shared purpose thrive.

Minto does not accept any speculative or unsolicited CVs that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list. Any speculative or unsolicited CVs will be treated as a direct application. This role may involve the use of artificial intelligence tools to support and enhance the recruitment process. This posting reflects an existing vacancy within our organization. Minto is an equal opportunity employer committed to cultivating an inclusive and accessible workplace. We strive to build a team that reflects the diverse communities we serve including individuals with disabilities. If you require accommodation or support at any stage of the recruitment and selection process well work with you to ensure your needs are met. To request accommodation please contact us at

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