Summary:
As a Sr. Manager Cloud Engineering you will play a crucial role in driving the success of our cloud platform initiatives. You will be responsible for leading a team of cloud engineers. Your primary focus will be on ensuring the reliability scalability and performance of our infrastructure and applications.
Why Jewelers Mutual
Since 1913 weve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise were financially strong forward-thinking and driven by curiosity. Guided by our core values of Agility Accountability and Relevancy we lead through innovation.
As a technology focused organization we embrace cutting-edge tools and data-driven insights to continuously improve our products services and customer experience. Our mission is to be the industrys most trusted advisor by investing in our people adopting new technologies and striving for excellence.
Were dedicated to fostering growth through collaboration powered by bold thinking teamwork and the passion of our people.
What Youll Do:
Leadership:
- Lead and mentor a team of cloud engineers providing guidance support and professional development.
- Set annual goals for the Cloud Engineering Team. Monitor progress of those goals throughout the year and provide performance reviews for your team.
- Preparation and management of the Cloud Engineering Team budget for employee and contractor headcount training cloud platform expenses and software tools.
- Investigate outages and perform after-action reviews to find root cause and prevent recurrence to maximize uptime.
- Define and document Cloud Engineering Team standards and tools with an emphasis on full automation observability and high availability.
- Collaborate with development infrastructure and product teams to ensure seamless integration of applications and infrastructure.
- Champion operational excellence and continuous improvement across your team and the entire technology organization.
Design and Scale Cloud Platform Infrastructure:
- Architect implement optimize and maintain the cloud infrastructure across multiple environments.
Infrastructure as Code and Cloud Management:
- Leverage Infrastructure as Code (IaC) tools such as Terraform and Spacelift to ensure fully automated repeatable and reliable processes that can easily scale across regions.
- Ensure Terraform code is secure and free from vulnerabilities using tools such as GitHub Advanced Security Sonar Cube etc.
- Act as a mentor sharing best practices in automated cloud management and observability to cultivate an automate everything culture across teams.
Observability and Monitoring:
- Develop and implement observability frameworks providing real-time insights into system health and performance.
- Develops and maintains operational metrics that promote transparency and demonstrate continuous improvement.
- Create actionable alerts and dashboards empowering teams to monitor services effectively and respond proactively to issues.
Chaos Engineering and Disaster Recovery:
- Design and execute failure scenarios ensuring the platform can handle unexpected events and recover with minimal downtime.
- Perform annual disaster recovery tests to ensure critical systems can be recovered within the specified recovery time and recovery point objectives.
What Were Looking For:
- Bachelors degree in Computer Science Engineering or equivalent work experience.
- 3 years of experience in managing a cloud infrastructure team.
- 5 years of Cloud Engineering Infrastructure Architecture Server Engineering DevOps or a related role with a focus on Cloud platforms.
- Certifications in relevant technologies (Azure AWS or Google Cloud Certifications Windows or Linux Server Certifications etc.) or equivalent work experience.
- Proven expertise in cloud platform management automation and observability tools in cloud-native environments.
- Hands-on experience with Infrastructure as Code (e.g. Terraform) for provisioning and managing cloud resources.
- Strong background in observability tools (Azure Insights DataDog etc.) for monitoring alerting and logging.
- Experience with serverless architectures and security practices.
Added Value Skills:
- Scaling large cloud applications across regions.
- Knowledge of security testing access control and data protection in cloud environments.
- Experience with chaos engineering to test and improve system resilience and incident response.
What We Offer:
- Hybrid work arrangements.
- A collaborative and supportive team culture where contributions matter and continuous learning is encouraged.
- Competitive compensation and benefits including healthcare 401(k) matching and generous paid time off.
- The opportunity to be part of a transformative team that will have a lasting impact on Jewelers Mutuals success.
Accessibility and Accommodations
We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process please let us know by contacting
Required Experience:
Manager
Summary:As a Sr. Manager Cloud Engineering you will play a crucial role in driving the success of our cloud platform initiatives. You will be responsible for leading a team of cloud engineers. Your primary focus will be on ensuring the reliability scalability and performance of our infrastructure an...
Summary:
As a Sr. Manager Cloud Engineering you will play a crucial role in driving the success of our cloud platform initiatives. You will be responsible for leading a team of cloud engineers. Your primary focus will be on ensuring the reliability scalability and performance of our infrastructure and applications.
Why Jewelers Mutual
Since 1913 weve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise were financially strong forward-thinking and driven by curiosity. Guided by our core values of Agility Accountability and Relevancy we lead through innovation.
As a technology focused organization we embrace cutting-edge tools and data-driven insights to continuously improve our products services and customer experience. Our mission is to be the industrys most trusted advisor by investing in our people adopting new technologies and striving for excellence.
Were dedicated to fostering growth through collaboration powered by bold thinking teamwork and the passion of our people.
What Youll Do:
Leadership:
- Lead and mentor a team of cloud engineers providing guidance support and professional development.
- Set annual goals for the Cloud Engineering Team. Monitor progress of those goals throughout the year and provide performance reviews for your team.
- Preparation and management of the Cloud Engineering Team budget for employee and contractor headcount training cloud platform expenses and software tools.
- Investigate outages and perform after-action reviews to find root cause and prevent recurrence to maximize uptime.
- Define and document Cloud Engineering Team standards and tools with an emphasis on full automation observability and high availability.
- Collaborate with development infrastructure and product teams to ensure seamless integration of applications and infrastructure.
- Champion operational excellence and continuous improvement across your team and the entire technology organization.
Design and Scale Cloud Platform Infrastructure:
- Architect implement optimize and maintain the cloud infrastructure across multiple environments.
Infrastructure as Code and Cloud Management:
- Leverage Infrastructure as Code (IaC) tools such as Terraform and Spacelift to ensure fully automated repeatable and reliable processes that can easily scale across regions.
- Ensure Terraform code is secure and free from vulnerabilities using tools such as GitHub Advanced Security Sonar Cube etc.
- Act as a mentor sharing best practices in automated cloud management and observability to cultivate an automate everything culture across teams.
Observability and Monitoring:
- Develop and implement observability frameworks providing real-time insights into system health and performance.
- Develops and maintains operational metrics that promote transparency and demonstrate continuous improvement.
- Create actionable alerts and dashboards empowering teams to monitor services effectively and respond proactively to issues.
Chaos Engineering and Disaster Recovery:
- Design and execute failure scenarios ensuring the platform can handle unexpected events and recover with minimal downtime.
- Perform annual disaster recovery tests to ensure critical systems can be recovered within the specified recovery time and recovery point objectives.
What Were Looking For:
- Bachelors degree in Computer Science Engineering or equivalent work experience.
- 3 years of experience in managing a cloud infrastructure team.
- 5 years of Cloud Engineering Infrastructure Architecture Server Engineering DevOps or a related role with a focus on Cloud platforms.
- Certifications in relevant technologies (Azure AWS or Google Cloud Certifications Windows or Linux Server Certifications etc.) or equivalent work experience.
- Proven expertise in cloud platform management automation and observability tools in cloud-native environments.
- Hands-on experience with Infrastructure as Code (e.g. Terraform) for provisioning and managing cloud resources.
- Strong background in observability tools (Azure Insights DataDog etc.) for monitoring alerting and logging.
- Experience with serverless architectures and security practices.
Added Value Skills:
- Scaling large cloud applications across regions.
- Knowledge of security testing access control and data protection in cloud environments.
- Experience with chaos engineering to test and improve system resilience and incident response.
What We Offer:
- Hybrid work arrangements.
- A collaborative and supportive team culture where contributions matter and continuous learning is encouraged.
- Competitive compensation and benefits including healthcare 401(k) matching and generous paid time off.
- The opportunity to be part of a transformative team that will have a lasting impact on Jewelers Mutuals success.
Accessibility and Accommodations
We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process please let us know by contacting
Required Experience:
Manager
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