Success Coach, Office of Success Coaching

Job Overview

Under the general direction of the Director of the Office of Success Coaching the Success Coach will play a critical role in the support and retention of first year students at CSUSM. This position utilizes a case management approach to serve students and extend personalized and proactive retention strategies via academic financial and personal consultation with the Director this position identifies student needs and develops strategies and interventions to support students. Success Coaches serve as the point of contact for their specific caseload of students and provide guidance on academic planning general education requirements campus resources retention involvement strategies and more. Each Success Coach serves on a planning team within the Office of Success Coaching such as 1) program/event planning; 2) student communication plan; 3) onboarding training and development; 4) operations; 5) campus visibility/ collaboration with the Director the Success Coach represents the Office of Success Coaching and CSUSM at related meetings and serves as a resource to university staff faculty parents CSU Chancellors Office and community leaders by cultivating and maintaining relationships and partnerships.

Position Summary

Success Coach (Student Services Professional II)

This is a full-time exemptposition which will lead toward permanent status following the successful completion of a probationary period.

For a complete list of responsibilities and required qualifications please review the position description linked at the top of the page.

Pay Benefits and Work Schedule

Anticipated Hiring Salary Range: $5083 per month

CSU Classification Salary Range: $5083 - $7228 per month

Salary is commensurate with the background and experience of the individual selected.

This position is eligible for a broad range of benefits including medical dental vision life and disability insurances retirement (CalPERS) tuition waiver vacation and sick addition 15 paid holidays are offered each year; 14 scheduled on specific days and a Personal Holiday that may be taken any time during the year.

A comprehensive benefits summary for this position is available online by visiting our Benefits Portal. The CSU Total Compensation Calculator demonstrates the significance of the benefits package.

California State University San Marcos

A mid-size university located in San Diegos vibrant North County we are dedicated to service innovation leadership and student success. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn lead play and serve.

California State University San Marcos is a new kind of university pushing the boundaries of innovation to prepare tomorrows leaders build stronger communities and solve pressing issues.

Cutting-edge research meets hands-on application at our campus and in the real world.

Application Process

This position is open until filled. For assurance of full consideration please submit application cover letter and resume by 11:59pm on February 15 2026.

Application requires answers to supplemental questions.

Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at or e-mail: .

Supplemental Information

Following a conditional offer of employment satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employmentrescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age physical or mental disability gender or sex genetic information gender identity gender expression marital status medical condition nationality race or ethnicity religion or religious creed sexual orientation and veteran or military status.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at to the CSU Out-of-State Employment Policy as of January 1 2022 the California State University is prohibited from hiring employees to perform CSU-related work outside the state of California.

California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas).