Pay:$58000.00 - $62000.00 per year
Job description:
Schedule: Monday to Friday 9am to 5pm
Special Citizens is seeking a detail-oriented Quality Improvement(QI) Specialist/Investigator to support the agencys commitment to compliance and service excellence. Working closely with the Director of Compliance and Quality Improvement this role is responsible for coordinating conducting and following up on incident investigations; preparing documentation for Incident Review Committee meetings; and documenting findings and reports for internal and external review. The QI Specialist/Investigator also supports internal auditing and quality reviews of the agencys case management and programmatic operations to ensure compliance with all State Federal oversight and agency regulations.
Responsibilities:
Conduct coordinate and document incident investigations as required
Review incident documents communicating with and making recommendations to Directors Supervisors other Investigators and agency Administration as needed
Compile organize and distribute incident packets and reports timely
Liaisons with all departments within the agency
Participates in internal audits of each agency program including visits writing deficiency notes conferencing with managers to review deficiencies implementing corrective actions and providing support for needed follow up
Alerts program management supervisors and the Director of CQI of risk areas involving service documentation
Safeguards the security and confidentiality of all documents and protected health information held by the Compliance Department in accordance with OPWDD and OMIG regulations.
Conducts staff orientation trainings and training in any other areas of Compliance for agency employees and managers as needed in a group or a 1:1 setting as assigned
Ensure treatment plans are in accordance with OPWDD regulations
Active participation within Committees assigned by the Compliance Officer
Comply with applicable federal and state legal requirements standards guidelines all Special Citizens policies and procedures including the Compliance Plan Code of Business Conduct HIPPA and program and billing documentation standards
Completion of other tasks as requested
Requirements:
GED/High School Diploma bachelors degree in human services or related field preferred
Knowledge of OPWDD and Justice Center regulations
Progressive experience working with I/DD population
Demonstrated competency in written verbal organizational computer and computational skills with knowledge of Microsoft Word Outlook Excel and EHR software
Must be detail oriented self-driven and work both independently and as part of a team
Flexibility of work location with the ability to travel
Must have flexible working hours and be able to work outside normal business hours as needed
Maintains professionalism and confidentiality at all times
AMAP SCIP CPR and First Aid certification and maintenance of same as required
Experience working with OPWDDs incident management software (IRMA) preferred
Must have Incident Investigator certification or be able to complete course and pass certification exam within 4 months of hire.
Successful completion of criminal background history and fingerprint examination; a valid NYS drivers license to Agency standard
Special Citizens Futures Unlimited Inc. provides equal employment opportunities (EEO)
Job Type: Full-time
Benefits:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Required Experience:
IC
Creating community for adults and children with autism, intellectual disabilities, and developmental disabilities.