Director, Network Services

Responsibilities:

Strategic Leadership & Vision

• Define and execute the technical roadmap for network and transport services aligned with business growth objectives and customer requirements
• Lead capacity planning and network expansion initiatives to support nationwide data center growth
• Drive innovation in service delivery automation and operational efficiency across both network and transport domains
• Manage departmental budget vendor relationships and capital expenditure planning for network infrastructure
  

Operational Excellence

• Oversee the delivery of DIA (Dedicated Internet Access) MPLS/VPLS managed DNS and DWDM transport services ensuring 99.9% uptime SLAs
• Architect and maintain DDoS mitigation strategies including detection platforms traffic scrubbing and incident response procedures for volumetric and application-layer attacks
• Establish and maintain operational processes procedures and documentation for both teams
• Lead incident response for major network events and drive continuous improvement through root cause analysis
• Implement monitoring automation and orchestration strategies to improve service reliability and reduce MTTR
• Own future strategy of defining a next generation network that can support the dynamic requirements of the business today along with adapting to changing requirements
  

Team Leadership & Development

• Build mentor and retain high-performing Network Engineering and Transport Operations teams
• Foster collaboration between engineering and transport teams to optimize end-to-end service delivery
• Develop team capabilities in network automation programmability and modern DevOps practices
• Establish clear performance metrics career development paths and technical training programs
• Partner with NOC Customer Support and Sales Engineering teams to ensure seamless customer experience
  

Technical Oversight

• Provide architectural guidance on BGP routing MPLS/VPLS implementations and DNS infrastructure design
• Drive standardization of network equipment configurations and operational practices across all data center locations
• Evaluate and implement new technologies including SDN network automation and next-generation optical transport
• Ensure network security compliance and adherence to industry best practices

Qualifications:

• 10 years of experience in service provider networking with at least 5 years in a senior leadership role
• Deep technical expertise in BGP OSPF/IS-IS MPLS/VPLS and Layer 2/3 network design
• Strong understanding of DWDM optical transport systems and fiber infrastructure
• Experience in designing and implementing DDoS mitigation strategies in service provider environments
• Demonstrated experience implementing network automation
• Proficiency with automation tools both code and no-code
• Proven experience managing teams of 10 engineers and technical specialists
• Track record of delivering large-scale network projects in multi-site data center environments
• Experience translating business customer and market insights into clear network and transport strategies; acts decisively to drive execution operational excellence and measurable outcomes.
• Strong capability in building developing and retaining high-performing inclusive technical teams; setting clear expectations empowering ownership and aligning talent and capabilities with enterprise priorities.
• Leading with integrity and credibility; partnering effectively across technical operational and executive stakeholders to drive alignment manage complexity and lead change.

Preferred Qualifications:

• Bachelors degree in computer science engineering or related field (Masters Preferred)
• CCIE JNCIE or equivalent expert-level certification
• Experience with DNS infrastructure and DDoS mitigation platforms (DigiCert Arbor Networks NetScout Cloudflare A10 Networks or similar)
• Familiarity with network automation platforms (Cisco NSO Itential Ansible)
• Familiarity with Cisco Juniper Arista platforms and DWDM vendors (Ciena Infinera etc.)
• Background in wholesale & carrier relationships and interconnection ecosystems
• Experience with ITIL vendor management and contract negotiations
• Strong financial acumen including P&L responsibility

CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity religion national origin disability veteran status or other legally protected status.

CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne or to submit a resume.