Fulfillment Warehouse Supervisor
Share
Job Location:
Bulacan - Philippines
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014 we started operations in Singapore and have become the regions largest and fastest growing last-mile logistics company partnering with over 35000 merchants and delivering more than 1000 parcels every minute across six countries.
As the Fulfillment Warehouse Supervisor you will supervise and support the daily operations of the fulfillment warehouse by overseeing Warehouse Associates and ensuring efficient accurate and compliant execution of direct fulfillment processes including storage/put-away picking packing and shipping of customer orders.
Main Duties
- Supervise Warehouse Associates overseeing different fulfillment processes (storage/put-away pick and pack shipping).
- Coach mentor and provide performance feedback to associates and warehouse staff.
- Ensure compliance with warehouse SOPs safety protocols and quality standards.
- Assist in recruitment onboarding and training of fulfillment staff.
- Coordinate with Warehouse Associates to monitor inventory movements and workflow.
- Circulate throughout the department to support staff resolve issues and maintain effective employee relations.
- Ensure accurate and compliant inventory control including warehouse transactions and cycle counts.
- Support the Fulfillment Warehouse Manager in implementing inventory corrective actions when discrepancies are identified.
- Support the preparation and tracking of fulfillment performance reports.
- Provide ongoing training to Warehouse Associates on warehouse processes SOPs and safety protocols.
- Promote cross-training and skill development to ensure workforce flexibility.
- Perform additional tasks assigned by the Warehouse Manager Account Management Deputy Head of Fulfillment Operations or Fulfillment Unit Head.
Qualifications
- BS/BA Degree in any field
- 23 years cumulative work experience in warehousing and fulfillment operations.
- Preferably within the logistics e-commerce or supply chain industry.
- Hands-on experience in warehouse operations management including inbound storage picking packing and outbound processes.
- Experience in setting up scaling or improving warehouse operations is a plus.
- Familiarity with operational KPIs such as Order Dispatch Rate Same Day Fulfillment Rate and Inventory Accuracy.
- Detail-oriented and highly organized with strong time management and prioritization abilities.
- Proficient in written and spoken English and Tagalog.
- Adaptable and quick learner capable of embracing new systems and processes.
Submit a job application
By applying to the job you acknowledge that you have read understood and agreed to our Privacy Policy Notice (the Notice) and consent to the collection use and/or disclosure of your personal data by Ninja Logistics Pte Ltd (the Company) for the purposes set out in the the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the the Notice.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Manager
Key Skills
- Shipping & Receiving
- Inventory Control
- Forklift
- Warehouse Management
- Warehouse Experience
- Warehouse Distribution Experience
- Warehouse Management System
- Supervising Experience
- Logistics
- Hazmat
- Warehouse Supervisor Experience
- 3PL
About Company
Ninja Van is Southeast Asia’s leading logistics provider, with the highest service coverage over 6 countries in the region. Experience the joy of hassle-free deliveries by shipping with Ninja Van today.
