HR Coordinator

The HR Coordinator (HRC) provides HR support and service delivery to the Corps. Reporting to the HR Manager (HRM) the HRC primarily offers administrative and technical assistance to managers Officers and employees.

The duties listed below are the primary duties of this position but are not all the duties that may be required. The Salvation Army reserves the right to change reduce or expand the duties of this position at any time. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this role.

HR Information Systems (HRIS)
Enter and maintain employee data in UKG Pro/Ready ensuring data accuracy and integrity. This includes new hire enrollments job classification and salary changes PTO/benefits changes personal information updates document uploads and terminations.
Assist employees with account lockouts and password resets. Refer complex technical issues to IT.
Assist employees with general UKG questions and concerns escalating questions to the HR Manager and HR Director as needed.
Collaborate with the HR Manager & THQ HRIS team on inter-company transfers and mass employee changes.

Recruiting Coordination
Guide and assist Corps Officers and Managers/Department Heads through the recruiting and hiring process.
Create and edit job postings for approved positions posting internally and externally.
Conduct background checks on employment candidates.
Run the Territorial Registry Check on candidates before final CFC/DOA approval.
Assist the HRM with the Red Kettle Campaign hiring process:

• Complete all contingency checks (background & territorial checks)
• Enter hired candidates in UKG Pro and
• Terminate seasonal candidates at the end of the season.

Payroll & Timekeeping
Support Corps Officers and Department Heads in finalizing the bi-weekly payroll ensuring timesheets are complete accurate and approved by the bi-weekly payroll deadline (Thursdays at noon).
Assist the Payroll Manager with any corrections or payroll exceptions related to the bi-weekly payroll.
Run payroll or timekeeping reports as requested by Department Heads or Corps Officers.

Performance & Development
Support divisional Annual Development Review and merit increase process by tracking completion following up with employees and managers as needed and initiating salary changes in UKG Pro.
Address minor employee relations concerns escalating more complex issues to the HR Manager as appropriate.
Assist employees and Officers with general & specific HR questions with excellent customer service.

Benefits & Leaves of Absence (LOAs)
Distribute benefits enrollment forms to new hires tracking completion and receipt of all required documents.
Enter and maintain employee data in Chesterfield CRI (Benefits Enrollment) system including enrollments terminations address/job changes beneficiaries and related documentation.
Coordinate with Chesterfield and related vendors to provide prompt assistance to employees and dependents related to TSA benefits including health insurance short-/long-term disability life insurance workers compensation pension & retirement and supplemental insurance (AFLAC).
Answer employee questions and concerns about group benefit programs and refer them to appropriate partner contacts (Chesterfield Empower Mutual of America AFLAC etc.) for further assistance when needed.
Maintain and update the employee benefits files.
Provide advice guidance direction and day-to-day support to managers and Officers on various benefits
matters.
Perform employee benefits audits as needed or as directed by the HR Manager/Director.
Initiate the leave administration process promptly after being notified of an imminent leave (FMLA ASA USERRA etc.).
Work closely with employees to ensure all relevant medical documentation is completed and submitted to the appropriate parties for timely review.
Ensure compliance with all FMLA/ADA notification requirements communicating with employees promptly.
Protect all employee medical information ensuring compliance with all federal state and local privacy laws.

Miscellaneous
Ensure locations comply with all relevant federal state and local employment laws and regulations.
Complete requests for employee job and income verifications and unemployment claims.
Assist with additional projects employee events and duties as assigned by the HR Manager & HR Director.

Advanced technological proficiency including experience with database management Office 365 products (Teams Outlook Word Excel PowerPoint etc.) and Adobe Acrobat Pro.
Superior attention to detail with a particular focus on data quality & integrity.
Strong verbal and written communication skills with solid attention to correct spelling and grammar.
Excellent organizational skills planning and priority-setting with the ability to manage multiple priorities while meeting deadlines.
Reliable and trustworthy with the discernment to handle sensitive and confidential matters appropriately.
Must understand and appreciate The Salvation Armys mission as a church and a social services organization.

Desired Qualifications
Bilingual (Spanish and English).
Degree in a relevant field (Associate/Bachelors).
Experience in HR recruiting and HRIS applications.
HR Certification (aPHR PHR or SHRM-CP).
Knowledge of relevant federal and state employment laws and regulations.
Cultural awareness and sensitivity with a passion for promoting inclusiveness and belonging in the organization.