Business Analyst Charles River Production Support

Requisition ID: 247851

Join a purpose driven winning team committed to results in an inclusive and high-performing culture.

We are seeking an experienced Business Analyst in Scotiabanks Global Wealth Engineering division.

Is this role right for you In this role you will:

• Provide daytoday production support for Charles River and related technologies ensuring stability and timely resolution of system issues.
• Perform detailed root cause analysis (RCA) on production incidents and recommend remediation or preventive measures.
• Work closely with portfolio managers traders compliance operations and support teams to enhance system functionalities within Charles River.
• Collaborate with IT and vendors on system enhancements upgrades and troubleshooting issues.
• Maintain and communicate application changes and issues to key stakeholders
• Analyze trade workflows compliance rules and operational processes to identify areas for efficiency improvements.
• Work closely with portfolio managers traders compliance operations and support teams to understand issues and validate fixes.
• Maintain and communicate updates on system issues resolutions and change impacts to key stakeholders.
• Assist in user acceptance testing (UAT) production validations and postdeployment support.

Do you have the skills that will enable you to succeed in this role Wed love to work with you if you have:

• Experience with Charles River Investment Management System(CRIMS) Charles River Everywhere(CRE) or similar Trading and Portfolio Management systems is strongly preferred
• 34 years of experience as a Business Analyst or Business Systems Analyst within wealth management asset management or similar financial domains.
• Strong understanding of investment workflows order management and trade lifecycle processes.
• Familiarity with Wealth Management systems such as Client Accounting/Book of Record Portfolio Performance Transaction History etc.
• Experience working in Agile environments and writing user stories.
• Experience with complex investment systems

Analysis and Problem Solving

• Strong analytical and troubleshooting skills with proven experience performing systems and business rootcause analysis.
• Ability to interpret system behavior logs data flows and configuration details to diagnose issues.

Technical Skills

• Intermediate to advanced SQL skills for investigating data issues across systems.
• Ability to work with multiple investment systems to gather data and validate findings.
• Familiarity with interfaces upstream/downstream system dependencies and file/message flows.

Stakeholder Support & Communication

• Excellent written and verbal communication skills able to translate technical issues into clear business language.
• Comfortable engaging directly with technical teams business users and vendor support teams.

Whats in it for you

• Diversity Equity Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential respected for who they are and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities ethnicity race age ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses cross-functional development opportunities and tuition assistance.
• Competitive Rewards program including bonus flexible vacation personal sick days and benefits will start on day one.
• Dynamic Ecosystem - Free tea & coffee universal washrooms and lots of space for team collaboration.
• Community Engagement - We offer opportunities for community engagement & belonging with our various programs such as hackathons.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.

At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.