Vendor Manager Westcor Land Title Insurance Company

Plymouth Meeting, PA - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

AND RESPONSIBILITIES

On boarding of new vendors including obtaining SOWs agreements NDAs and additional documentation as required.

Evaluate and perform due diligence and ongoing monitoring of potential and existing vendors.

Ensuring SLAs are consistently met or exceeded in accordance with contractual requirements.

Running daily weekly and monthly reports to ensure that title and closing turn times meet with client SLAs.

Producing and delivering performance scorecards for operational processes.

Facilitate daily/weekly/monthly calls with key stakeholders to review performance quality turn times score cards and Corrective Action Plans.

Oversee vendor fulfillment to ensure remediation plans are appropriately tracked and completed.

Resolve disputes and manage escalations.

Ensure stakeholders/vendors are providing best in class customer service to clients and customers.

Build collaborative partnerships with internal and external partners to enhance the capacity and capabilities of the organization to identify and deliver consistent solutions.

Identify areas of improvements and locate vendors/solutions to enhance our product offerings there

QUALIFICATIONS AND EDUCATION REQUIREMENTS

High school diploma or equivalent required Bachelors degree preferred

5 years of relevant work experience managing vendor/relationship management

3 years of financial/mortgage/title experience preferred

Good understanding of title insurance and title clearing is required

Superior analytical and critical thinking skills

Excellent problem-solving and negotiating skills

PREFERRED SKILLS

Strong communication skills with the ability to clearly and concisely present issues ideas and recommendations in verbal written and presentation formats.
Highly motivated inquisitive self-started with the ability to multi-task and effectively manage priorities to meet deadlines in a fast-paced environmen
Strong attention to detail excellent organizational skills ability to manage multiple projects and the capacity to work under pressure and tight deadlines.
Ability to manage and mentor stakeholders by teaching technical skills sharing insights and reinforcing the foundational guiding principles of Storefron
Ability to direct teams and influence stakeholders at multiple levels within the enterprise in an environment with shared authority (over the vendor relationship).
Capable of generating a high degree of respect and trust to develop maintain strong relationships with business partners across all levels of stakeholders and assigned vendors.

Reasoning Ability

Ability to define problems collect data establish facts and draw valid conclusions. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written oral diagram or schedule form.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand walk use hands to finger handle or feel; reach with hands and arms; climb or balance; stoop kneel crouch or crawl; and taste or smell. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision distance vision color vision depth perception and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Ardán offers some great perks:

Health dental and vision benefits
Employer-paid disability and life insurance
Flexible spending accounts
401K with company match
Paid time off and company-paid holidays
Wellness resources

NOTE: This job description is not intended to be an exhaustive list of duties responsibilities or qualifications associated with

Required Experience:

Manager

AND RESPONSIBILITIES On boarding of new vendors including obtaining SOWs agreements NDAs and additional documentation as required. Evaluate and perform due diligence and ongoing monitoring of potential and existing vendors. Ensuring SLAs are consistently met or exceeded in accordance with contractu...