Senior Analyst Compliance and Dispute Resolution

Date: January 15 2026

Location:Oakville On-site

Requisition ID: 20528

Status:Regular

Business Unit:Market Assessment & Compliance

Grade/Band: MP5

Annual Pay Range: For standard 35-hour work week

The successful candidate will be placed at the appropriate step within the salary grade/band based on relevant years of experience and other applicable considerations.

Why join us

The IESO is committed to ensuring Ontarios electricity system meets the provinces needs today and into the future. We are charged with purpose delivering reliable affordable and sustainable electricity for homes businesses and communities across the province. We are energized to grow embracing opportunities to shape the future of a dynamic and evolving energy sector while advancing our careers. We are powered by teamwork supported by diverse and passionate colleagues who foster respect celebrate successes and thrive on shared achievements. At the IESO its not just what we doits who we are!

Who we are

Our central role includes managing the provincial power grid in real-time overseeing and evolving Ontarios electricity market engaging with government municipalities and Indigenous communities and planning for Ontarios future electricity needs. Our employees play a key role in driving grid innovation protecting the system from threats advancing the provinces energy conservation programs and forecasting and procuring the electricity resources well need in the decades to come.
This role is a part of the Market Assessment and Compliance Division. This is a union job.

What makes this role exciting

The energy sector is rapidly evolving offering exciting new opportunities for those who want to make a difference.

Our mission is to foster conduct that enhances reliability promotes market efficiency and delivers fair outcomes. We do this through rigorous oversight strategic enforcement and proactive engagement with market participants. As part of MACD youll contribute to fostering an electricity sector that values and respects market oversight as a cornerstone of its your expertise lies in auditing enforcement market monitoring or data analysis MACD offers a dynamic high-impact environment where your work directly supports the integrity and reliability of Ontarios electricity system. If youre ready to make a difference in a high-impact regulatory role we invite you to explore a career with MACD.

The IESO will be hiring up to 4 staff into this role to become part of the teams working in the following areas of its Market Assessment and Compliance Division (MACD):

• Monitoring and Data Analysis: monitoring activities and behaviours in the Ontario electricity system for preliminary detection of events of interest that might lead to non-compliance investigations enforcement activity and/or public assessments from the Market Surveillance Panel. This may include assessing the efficiency and overall functioning of the IESO-administered markets or specific market participant conduct to detect potential manipulation abuse of market power or anti-competitive behavior and detecting emerging risks such as reliability concerns or design improvements to the IESO-administered markets.
• Reliability Standards Auditing: accountable for monitoring and auditing compliance with reliability standards established by the North American Electric Reliability Corporation (NERC) the Northeast Power Coordinating Council (NPCC) and the IESO. This may include audit planning and execution and supporting a culture of proactive compliance among market participants.
• Compliance and Enforcement: assesses matters of potential non-compliance with market rules and reliability standards conduct formal investigations generate case recommendations and fosters compliance through a variety of enforcement actions payment recovery breach prevention and rule education activities.

This role is great for someone who has:

• Advanced Data and Analytical skills - perform data analysis and determine which data is required understand how/where to find the data understand how to process and read the data to develop a story
• Advanced oral and written communications skills - be able to prepare reports develop documentation and communicate effectively with all contacts involved in accomplishing the work objectives
• Independent Critical Thinking - to take a concept and apply critical thinking to determine what the potential issue is and what data/evidence/approach is required to prove or disprove the concept
• Application of analytical reasoning and negotiating skills as well as resolution of conflicts and exercising sound judgement under ambiguous circumstances
• Significant knowledge and understanding of the design of the IESO-administered markets.
• Experience working independently and/or leading major projects

What youll do

In this role youll make a meaningful impact by contributing to the IESO team and supporting the electricity needs of the province through:

• Review reports of non-compliance; propose courses of action and work with IESO line personnel and Market Participants as required.
• Undertake investigations of alleged breaches in the Market Rules by Market Participants and examine and report on alleged breaches by the IESO as reported by external parties.
• Determine the type of sanctionable behaviour and the level of penalty or sanction to be applied to alleged/actual breaches in the Market Rules and make recommendations accordingly.
• Implement the decisions of Senior Management with respect to the penalty or sanction resulting from an investigation.
• Notify Participant(s) of the results of investigations and inform others of any decision as per the procedures.
• Contribute to the maintenance of all databases.
• Initiate/respond to a dispute as required including filing and serving/responding to a notice of dispute and summary thereof.
• Provide support as required to dispute resolution process.
• Implement procedures to safeguard the confidentiality of data from or about Market Participants.
• Undertake the development and delivery of internal and external training packages as required.
• Respond to Client Support inquiries by providing written procedural instructions technical advice guidance and/or training as appropriate.
• Provide other IESO staff with guidance regarding the appropriate use and interpretation of information produced by or related to compliance monitoring and dispute resolution processes.
• Work collaboratively with other members of the team to effectively implement the goals of the team within the context of the broader corporate direction.
• Perform other duties as may be required.

In a typical day you will:

• Monitor and assess market performance and participant conduct through data analysis
• Foster compliance with market rule and reliability standard and guiding market participants regarding potential enforcement outcomes
• Encourage market participants to develop and adhere to their own internal compliance programs
• Monitor the IESO-administered markets and investigating potential breaches of the rules and standards

Role Requirements

Our team consists of experts from diverse backgrounds each bringing their unique perspectives and skills.
To succeed in this role youll need:

Education:

• Requires academic training in business commerce economics accounting audit law or engineering to understand and apply the technical/economic legislative parameters governing the energy industry and market place. Requires good written and oral communication skills in order to prepare reports develop documentation and communicate effectively with all contacts involved in accomplishing the work objectives.
• This knowledge is considered to be normally acquired in or equivalent to 4 years University education in an appropriate field.

Experience:

• Requires experience in methods of discovery and/or investigation and/or audit which involves application of analytical reasoning and negotiating skills.
• Requires knowledge of the legislative parameters governing the Ontario electricity marketplace.
• Requires significant knowledge and understanding of the design of the IESO administered markets.
• Requires operations/planning experience in electrical industry power system operations/planning finance regulatory and/or enforcement activities or audit.
• Experience working independently and/or leading major projects.
• A period of over 8 years up to and including 10 years is considered necessary to gain this experience.

If you do not meet all the qualifications for this role please consider applying to our Analyst Compliance and Dispute Resolution role by clicking the following URL - We Support You

From a comprehensive total rewards program to dynamic learning and development opportunitiesincluding job rotations to broaden your expertisewe empower you to define and shape your own success. When you join the IESO heres what you can expect:

• Best-in-class benefits and long-term support in the form of a defined benefit pension plan.
• Work in a dynamic and evolving sector that offers exciting opportunities and the chance to explore new career paths.
• Leadership that values meaningful discussions welcomes feedback and prioritizes career development.
• A strong inclusive culture and a collaborative team environment with a shared passion for impactful work.
• Compensation packages that are regularly reviewed to remain competitive and to best accommodate the diverse needs of our employees.

Deadline

February 16 2026. For future reference please save a copy of the job posting as it will no longer be available once the posting closes.

Thank you for your interest in a career at the IESO. Only candidates selected for an interview will be contacted. Please note that the successful candidate must be legally eligible to work in Canada and will be subject to applicable background checks.

IESO will not conduct interviews or offer positions via online text chat or social media platforms. We will not gather personal information directly from candidates or potential candidates. Selected candidates will work with our Talent Acquisition team to ensure their application is processed.

The IESO will be transitioning to a 3-day in-office work week effective January 2026. Over the course of 2026 the IESO will advance plans to acquire additional office space to accommodate more in-office time. While the timeline for moving to a full 5-day in-office model has not yet been established we are committed to keeping employees and candidates informed as plans progress and give them as much advance notice as possible to prepare for any changes.

We believe in opportunities for everyone.

At the IESO we know that achieving great results depends on embracing diversity by attracting developing and retaining people from a wide variety of backgrounds. We do this by ensuring our recruitment and advancement policies are fair and equitable and by creating an accessible and inclusive environmentone that values every team members unique skills and experiences and ensures they have the support they need to achieve their potential. If you require accommodation during the recruitment process please let us know. Were proud to say weve been recognized as a supportive inclusive employer.

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