Senior Security Control Room Operator

At Aberdeen our ambition is to be the UKs leading Wealth & Investments group.

Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industrys best talent.

Our people put our stakeholders at the heart of everything they do by helping us to make a positive difference to the lives of our clients customers colleagues shareholders and society.

We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service supported by leading technology and talent.

Aberdeen comprises three businesses interactive investor (ii) Investments and Adviser each of which focuses on meeting and adapting to our clients evolving needs.

interactive investor the UKs second largest direct-to-consumer investment platform enables individuals in the UK to plan save and invest in the way that works for them.

Our Adviser business provides financial planning solutions and technology for UK financial advisers enabling them to create value for their customers.

Our Investments business is a specialist asset manager that focuses on areas where we have both strength and scale to capitalise on the key themes shaping the market through either public markets or alternative asset classes.

About the Department

The Security and Resilience Control Centre (SaRCC) operates around the clock with a Controller and Operator working together on every shift to manage Aberdeens physical security technical surveillance systems and incident escalation processes. The Controller leads operational activity on shift ensuring strong coordination oversight and communication across the estate. The team operates in close partnership with the SaRCC Specialist and plays a critical role in crisis response and business continuity.

About the Role

The Senior Security Control Room Operator leads the operational delivery of the SaRCC acting as the first point of command for incidents directing the Operator and ensuring that all calls alarms and events are managed effectively.

You will work 12hour shifts on a fourdayson fourdaysoff fournightson pattern and be responsible for shift performance task prioritisation and maintaining system integrity. The role includes mentoring and training Operators ensuring high standards of reporting and supporting decisionmaking in the absence of the SaRCC Specialist. Enhanced rate overtime opportunities are available.

Key Responsibilities

• Lead the Operator on shift ensuring effective task allocation information flow and operational continuity.

• Act as first line of command during incidents ensuring appropriate escalation and coordination across the estate.

• Manage alarms calls and system events ensuring timely prioritisation and response.

• Monitor and operate CCTV access control intruder detection and building management systems.

• Support the training coaching and development of Operators and security staff.

About the Candidate

• Experience in a security control room or similar operational environment and are confident directing others in fastmoving situations. Strong corporate experience sound judgment and effective decisionmaking are essential.

• Strong leadership qualities and can mentor less experienced colleagues while maintaining calm and professionalism under pressure.

• Highly reliable comfortable using Microsoft tools and capable of interpreting information from multiple systems to maintain situational awareness.

• A background in corporate security police or military roles is advantageous and evidence of commitment to learning or professional development is welcomed.

Aberdeen is a Disability Confident Committed employer. We are committed to offering an interview to applicants with a disability who meet the minimum criteria for the role. If you would like to request any reasonable adjustments during the recruitment process please let us know.

Our Benefits

Theres more to working life than coming home with a good salary. We have an environment where you can learn get involved and be supported.

When you join us your reward will be one of the best around. This includes 20 days annual leave a 16% employer pension contribution a discretionary performance-based bonus (where applicable) private healthcare and a range of flexible benefits including gym discounts season ticket loans and access to an employee discount portal. You can read more about our benefits here.

Our Business

Enabling our clients to be better investors drives everything we do. Our business is structured around three distinct areas our vectors of growth focused on our clients changing needs. You can find out more about what we do here.

An inclusive way of working

Whatever way you like to work if you have the talent and commitment to join our team wed like to hear from you.

At Aberdeen weve adopted a blended working approach. This approach combines the benefits of face-to-face collaboration coaching and connecting in our offices with the flexibility of working from home. It enables colleagues to find a balance that works for their roles their teams our clients and our business.

An inclusive culture where diverse perspectives drive our actions is at the core of who we are and what we do. If you need assistance with your application or a reasonable adjustment to your interview arrangements for example because you are neurodivergent or have a physical sensory cognitive mental visible or invisible disability please let us know and well be happy to help.