Mobile Shelter Safety & Security Associate (passenger van driving required)

Introduction:

We are a leading national consulting firm that provides compassionate full-spectrum emergency management services including planning and preparedness response recovery and mitigation services to the public and private sectors before during and after a natural disaster or catastrophic event.

Our mission is to provide compassionate consulting services to local state federal and industry clients active in disaster response recovery and preparedness. We will be on time on target and on budget with the services aligned to the evolving threats and hazards facing our nation.

The position will be guided by ACDCs Corporate Values Platform in all activities.

Position Summary:

• Job Title: Mobile Shelter Safety & Security Associate
• Full Time or Part Time: Full Time
• Temporary/Seasonal/Regular: Temporary. Must be available to start immediately.
• Compensation: $30-35/hour
• Benefits Summary: Not eligible for benefits.
• Travel/Location: Onsite

Mission of Role/Position Summary:

The Safety & Security Associate supports the safe respectful and orderly operation of temporarymobilewarming sheltersduringcold weatherevents. This role focuses onmaintaininga safe environmentassistingin managinglinesorcrowds de-escalating conflictsdriving the mobile shelter vanand responding to safety concerns while treating all guests with dignity and compassion.

This position is not law enforcementand not armed securityand emphasizes observation communication and coordination with shelter leadership and emergency services when needed.

Tasks Duties and Responsibilities:

Reasonable accommodation will be made to enable individuals with disabilities to perform the following essential functions:

Safety & Security Operations

• Manage guest flow capacity limits and line order duringloadingandoffboarding.

• Conduct routine walkthroughs of the vehicle interior and immediate exterior area during assigned shifts.

• Identifyand promptly report safety concerns hazards or suspicious activity tooperationalleadership.

• Ensure aisles exits and emergency equipment remain clear and accessible at all times.

Conflict PreventionDe-Escalation&GuestInteractions

• Use trauma-informed verbal de-escalation techniques to resolve conflicts between guests or between guests and staff.

• Intervene early to prevent escalation whilemaintainingpersonal safety and respecting guest autonomy.

• Reinforce mobile warming station guidelines related to behavior capacity and safety in a respectful manner.

• Request leadership support or emergency assistance when situations exceed the capacity ofmobileteam.

Emergency Response & Incident Management

• Respond calmly and appropriately to medical behavioral or safety emergencies within the mobile environment.

• Contact emergency services (EMS fire police) whenrequiredandin accordance withestablished protocols.

• Assistwith vehicle-specific emergency procedures including evacuation or relocation of the mobile warmingshelter.

• Complete incident reports accurately and promptly following any safety or emergency event.

• Perform other related duties as assigned tomaintainthe safety and integrity of themobile warming shelteroperation.

Knowledge Skills and Abilities:

• Experience working with homeless at-risk or vulnerable populations preferred.

• Understanding oftrauma-informed care and de-escalation techniques.

• Strong verbal communication interpersonal and conflict resolution skills.

• Ability tomaintainprofessionalism and composure in high-stress situations.

• Comfortable working in diverse environments with individuals of all backgrounds.

• Must be able to exercise sound judgment and patience when handling sensitive situations.

Supervisory Responsibilities:

The Safety Officer may have lead responsibilities within projects or small teams depending on function with senior level support.

Expected Hours of Work:

Expected schedule 6-7 days per week up to 12 hours per day. Schedule may vary. Work on evenings and weekends may be required. Dependability and punctuality are paramount.

Travel Requirements:

• Up to 100% travel is expected for this position.
• Must be willing to travel and deploy to client sites for extended periods of time.

Physical Demands:

• Mobility required on-site with clients.
• Sitting or standing for hours at a time.
• Ability to work at a computer for extended periods of time if needed.
• Ability to lift up to 25 lbs. repetitively throughout the day and as needed.

Working Environment:

• Emergency management consultants may work in an office or home environment or be deployed to the field which may require working outdoors in adverse weather conditions.
• Work may be on-site with clients ex: EOC hospital debris sites or local government buildings.
• All AC Disaster Consulting (ACDC) positions are remote work site positions with the home location agreed upon at time of hire.
• If the remote work site locations change ACDC Human Resources must be made aware and leadership needs to approve any site changes for business registration and payroll tax purposes.

Experience/Education Required:

• Valid Drivers License & insurance in your name

• High School Diploma or GED

• Ability to remain calm and professional in high-stress situations

• Strong communicationand interpersonal skills

• Experience with de-escalation conflict resolution or customer service

• Ability to follow written and verbal procedures

• Willingness to work flexible hours including overnight shifts

• At least 1 year experience as a Security/SafetyGuard

Experience/Education Preferred:

• Homeless services or shelter operations

• Security safety monitoring or site control

• Social services behavioral health or crisis response

• Emergency management or disaster response

Training in:

• De-escalation or crisis intervention (e.g. CPI Mental Health First Aid)

• Trauma-informed care

• First Aid / CPR (or ability to obtain)

Additional Requirements:

• Must be 18 years of age or older.
• Eligibility to work in the United States without employer sponsored visa is required. We are not able to employ those located outside of the US.
• Must pass company and any applicable client background check and reference check upon offer of employment.

Temporary positions are not benefits eligible except where required by law. Regular status positions will receive these benefits:

EEO Statement

AC Disaster Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender gender identity national origin disability or veteran status.

This applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absencecompensationand Disaster Consultingwill not tolerate discrimination or harassment based on any protected characteristic.

Please redact or remove information that identifies applicants age date of birth or dates of attendance at (or graduation from) an educational institution from the resume or other application documents prior to submitting the application.

If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodation by contacting AC Disaster Consulting Human Resources team at

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Required Experience:

IC