Lead Clinic Coordinator

Hello humankindness Dignity Health Medical Group is the employed physician group of Dignity Health Arizona. Dignity Health Medical Group (DHMG) employs approximately 400 providers and 1200 support staff that cover a wide variety of specialties. The medical group has had tremendous success over the past few years and now provides more than 73 subspecialty services. The physicians provide clinical services in their areas of specialty and many serve in pivotal academic research and leadership roles. DHMG is also heavily involved in preparing tomorrows healthcare providers. DHMG has 84 medical school students and approximately 200 residents and fellows throughout the 25 academic programs. Clinical services are complemented with translational and bench research to augment medical education for residents and students. The mission of Dignity Health Medical Group is consistent with Dignity Healths mission and St. Josephs guiding principles with a focus on innovative clinical care and the pursuit of excellence through scholarly activities. As part of the Dignity Health hospital system DHMG has full access to the staff and all facilities on our hospital campuses. This unique relationship with our hospital allows Dignity Health Medical Group to provide its patients with state-of-the-art patient services including care of the poor and disenfranchised. Look for us on Facebook and follow us on Twitter. For the health of our community ... we are proud to announce that we are a tobacco-free campus

As a Clinic Coordinator you will be the welcoming face and organizational hub of our clinic ensuring a seamless and positive experience for every patient.

Every day you will expertly manage patient registration and scheduling efficiently process patient flow address billing inquiries and provide essential clerical support. Youll maintain strict confidentiality handle financial transactions securely and remain vigilant for any patient needs all while contributing to a smooth on-schedule operation.

To be successful in this role you will possess exceptional organizational skills a customer-centric approach meticulous attention to detail and a proactive ability to manage a fast-paced environment while upholding the highest standards of confidentiality and efficiency.

• Oversight of front desk activities including guiding staff to ensure clinic is running effective and productivity measures are met.
• Utilizes effective problem solving techniques.
• Works with leadership and ensures chain of command is activated as circumstances warrant. Acts as an escalation point for denials and other circumstances as needed
• Training of new employees.
• Exhibits cost containment for office supplies and services
• Ensures all SJHMC and DHMG policies and procedures including HIPPA HR and PBS policies charge reconciliation etc are followed.

MINIMUM

• High School Diploma or GED
• Five years related experience
• Demonstrated ability to facilitate workflows coordinate and organize multiple priorities

PREFERRED

• Associate of Arts degree
• College level business coursework
• Bilingual Spanish