Vendor Partner Account Specialist

Waterloo, WI - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

VGM & Associates is the nations largest and most comprehensive Member Service Organization (MSO) for post-acute healthcare including DME/HME Respiratory Sleep Wound Care Complex Rehab Womens Health Home Modifications and Orthotics & Prosthetics providers. Over 2500 providers with nearly 7000 locations rely on VGM to connect them to valuable resources every single day.

Position Summary: The Vendor Partner Accounts Specialist supports the management of Tier 4 vendor relationships for VGM & Associates. This role oversees contract administration vendor onboarding pricing and contracting communications and audit-related tasks. The specialist ensures smoothday-to-dayvendor operations throughaccount managementstrong communicationaccurateadministrative support and a deep understanding of VGM partnerships.

Whats more At VGM Group we are 100% employee owned. Click to view more about VGM!

Reporting Accountability: Contracts Administrator

Working Location: Waterloo IA with 4 days per week required in office.

Work Hours Classification: Monday- Friday 8-5pm with off-hour requirements as needed for events or vendor site visits.

Key Responsibilities:

Serve as the primary owner and point of contact for Band (group purchasing management software).
Manage relationships with Tier 4 vendor partners (109 vendors) including communication with channel leaders sales and marketing.
Handle client communication vendor needs assessment and retention efforts.

Audit Process & Invoicing

Oversee all audit and LOP forms; coordinate required LOPs with the sales team.
Contact vendors regarding account connections member inquiries and pricing issues.
Maintain up to date knowledge of vendor invoicing requirements (monthly and on request).

Vendor Management & Contract Administration

Manage the Business Assessment process for prospective vendors including paperwork collection CRM entry and coordination of internal/external discussions.
Act as liaison between channel leaders prospective vendors and the contract administrator.
Lead vendor onboarding calls (contract overview reporting fees membership lists audits support contacts).
Enter vendor data in assign M# upload contracts and complete related administrative tasks.
Notify internal teams of new vendors and coordinate next steps.
Create invoices track payments and prepare membership lists.
Collect and communicate pricing changes to marketing.
Coordinate vendor visit scheduling with the Executive Assistant team.

Sales Team Support

Maintain updated support documents for vendor partnerships.
Update sales team forms related to vendors (Audit LOP forms membership packets).

Key Qualifications:

The ideal vendor partner accountspecialistis drivento learn and stay up to date on processes and skills needed for success in this role.

Minimum of 2 years in an account management or customer service-oriented role.
Relationship-oriented with strong interpersonal skills problem-solving and CRM usage.
Solid working knowledge of Excel and Outlook.
Ability to efficiently learn new internal programs needed to complete tasks.
Sound interpersonal verbal and written communication skills.
Possess the ability to be independent in much of their function and to reach out when help is needed.
Highly organized with the ability to prioritize workload and manage multiple potentially conflicting deadlines with attention to detail and within agreed timelines.
A flexible attitude with respect to work assignments and new learning.
Shows commitment to and performs consistently high-quality work.

Physical Requirements

Sitting for long amounts of time.
Using technology efficiently such as computers phones misc. office equipment.
Standing and walking throughout the VGM facilities.
Travel to industry conferences as needed.

Learn more about VGM Group Inc.:

Headquartered in Waterloo Iowa VGM is a 100% employee-owned company providing business and professional services to thousands of business customers across North America. Services include group purchasing commercial insurance management of healthcare services and networks in post-acute cases healthcare distribution direct to patient homes specialty consulting online education digital print and traditional marketing and more. VGM employs approximately 1700 people across 40 states and Canada with more than 1100 working in Iowa. VGM has been named the Top Workplace in Iowa on multiple occasions and is proud of its role in the communities in which it serves. For more information visit .

This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the relatedadditionalduties may be assigned to the individual Associate.

VGM Group Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Required Experience: